# Ah great... Broke my laptop (kinda) ... Help?
**URL:** https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933
**Category:** NYSpeed Off Topic
**Created:** [December 6, 2011, 1:11pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933 "2011-12-06T13:11:16Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Onyx\_Z32](https://forums.speedlife.net/u/Onyx_Z32)
#### Post date: [December 6, 2011, 1:11pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/1 "2011-12-06T13:11:16Z")
Any help is appreciated. I was trying to copy my Firefox profile to the laptop and now I get a blue screen (registry error) after Windows loads normally. Safe mode loads fine. Here is what I did:
I copied the folder on my desktop located at:
C:\Users<username\>\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx.default\
This is where the profile (bookmarks, etc.) for FireFox is stored.
FireFox was closed. I copied it to the corresponding folder on my laptop and deleted the old profile folder (right click, delete.)
Then I ran FireFox to see it it would work… I got an error saying “FireFox is still open and needs to be closed” which wasn’t the case.
Then I read this on their website:
> Important: The profile folder names must match exactly for this to work, including the random string of 8 characters. If the names do not match or if you are restoring a backup to a different location, follow the steps below.
> [Back up and restore information in Firefox profiles | Firefox Help](http://support.mozilla.com/en-US/kb/Backing%20up%20your%20information)
Yep, should have read that to begin with but no big deal I’ll just follow the steps after I restart my computer…
… And now it won’t start properly.
I’ve uninstalled FireFox, re-installed FireFox, installed CCleaner to see if I could fix the registry and nothing works.
Any ideas?
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### Author:  [@boxxa](https://forums.speedlife.net/u/boxxa)
#### Post date: [December 6, 2011, 1:26pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/2 "2011-12-06T13:26:12Z")
After you uninstalled did you do a search in your registry for any Mozilla keys?
[HKEY\_LOCAL\_MACHINE\SOFTWARE\Mozilla] and [HKEY\_CURRENT\_USER\SOFTWARE\Mozilla] and delete anything under there.
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### Author:  [@Onyx\_Z32](https://forums.speedlife.net/u/Onyx_Z32)
#### Post date: [December 6, 2011, 1:28pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/3 "2011-12-06T13:28:53Z")
I’ve never screwed with my registry directly so I have no idea where to search it.
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### Author:  [@Gl1](https://forums.speedlife.net/u/Gl1)
#### Post date: [December 6, 2011, 1:32pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/4 "2011-12-06T13:32:09Z")
try uninstalling with revo uninstaller
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### Author:  [@Onyx\_Z32](https://forums.speedlife.net/u/Onyx_Z32)
#### Post date: [December 6, 2011, 1:37pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/5 "2011-12-06T13:37:04Z")
I just uninstalled it again but I have a feeling it’s not going to help.
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### Author:  [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)
#### Post date: [December 6, 2011, 1:44pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/6 "2011-12-06T13:44:02Z")
system restore? Also what you were trying to do, firefox does natively with Sync. Also when firefox installs it installs a new profile (I’m pretty sure) each time.
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### Author:  [@Onyx\_Z32](https://forums.speedlife.net/u/Onyx_Z32)
#### Post date: [December 6, 2011, 1:57pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/7 "2011-12-06T13:57:40Z")
Can’t system restore in safe mode ☹
I did what Boxxa said and deleted any mozilla registry keys after an uninstall. Still won’t work.
---------- Post added at 04:49 PM ---------- Previous post was at 04:45 PM ----------
Wait, now it’s telling me I can use restore in safe mode. Trying that now.
---------- Post added at 04:57 PM ---------- Previous post was at 04:49 PM ----------
Hummm…
System restore worked. No idea where I read that it wouldn’t, but fuck there goes 2 hours of my life I can’t get back, lol.
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### Author:  [@honda4life](https://forums.speedlife.net/u/honda4life)
#### Post date: [December 6, 2011, 2:33pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/8 "2011-12-06T14:33:06Z")
Why not use chrome? And you can import export profiles in all browsers… Lol
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### Author:  [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)
#### Post date: [December 6, 2011, 3:57pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/9 "2011-12-06T15:57:01Z")
> [@Onyx Z32](#):
>
> Can’t system restore in safe mode ☹
>
> I did what Boxxa said and deleted any mozilla registry keys after an uninstall. Still won’t work.
>
> ---------- Post added at 04:49 PM ---------- Previous post was at 04:45 PM ----------
>
> Wait, now it’s telling me I can use restore in safe mode. Trying that now.
>
> ---------- Post added at 04:57 PM ---------- Previous post was at 04:49 PM ----------
>
> Hummm…
>
> System restore worked. No idea where I read that it wouldn’t, but fuck there goes 2 hours of my life I can’t get back, lol.
Lol, yeah it definitely works. If you’re using Vista/7 it can also be done by the recovery console partition.
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### Author:  [@Mankthetank19](https://forums.speedlife.net/u/Mankthetank19)
#### Post date: [December 6, 2011, 8:48pm UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/10 "2011-12-06T20:48:07Z")
Should use the Mozilla App xmarks to save all bookmarks…
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### Author:  [@boxxa](https://forums.speedlife.net/u/boxxa)
#### Post date: [December 7, 2011, 5:39am UTC](https://forums.speedlife.net/t/ah-great-broke-my-laptop-kinda-help/218933/11 "2011-12-07T05:39:40Z")
I was a big Firefox fan buy then it finally got too bloated. I love Chrome now.