# Autocad users.... help with a probably simple problem. **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [April 13, 2010, 7:06am UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287 "2010-04-13T07:06:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Willybeen](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/willybeen/32/7351_2.png) [@Willybeen](https://forums.speedlife.net/u/Willybeen)\ **Post date:** [April 13, 2010, 7:06am UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/1 "2010-04-13T07:06:58Z")
A friend sent me this email… i dont use autocad, so im not to familiar… " all my tool bars are gone - only thing i have is file, view, & help. the toolbar going down the left is missing and the two tool bars under the file, edit, view tool bar are all gone… i’ll probably have to reinstall the program…but there has to be a way to fix this :(" anybody? ---
**Author:** ![Gl1](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/gl1/32/5471_2.png) [@Gl1](https://forums.speedlife.net/u/Gl1)\ **Post date:** [April 13, 2010, 7:10am UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/2 "2010-04-13T07:10:08Z")
try these [http://forums.augi.com/showthread.php?t=63018](http://forums.augi.com/showthread.php?t=63018) ---
**Author:** ![Willybeen](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/willybeen/32/7351_2.png) [@Willybeen](https://forums.speedlife.net/u/Willybeen)\ **Post date:** [April 13, 2010, 7:16am UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/3 "2010-04-13T07:16:03Z")
hahaa… im already on it… i started googling it, AFTER i posted it… ill fwd the links to her. ---
**Author:** ![ultradriver10000](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ultradriver10000/32/7397_2.png) [@ultradriver10000](https://forums.speedlife.net/u/ultradriver10000)\ **Post date:** [April 23, 2010, 12:52pm UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/4 "2010-04-23T12:52:45Z")
IDK if this could be an issue, but it was for me… It turned out the Customization file was the wrong one it looks like it had been pointing at an adobe cui file possibly created by acrobat to provide the icons for ‘create pdf’, im not sure. 1. On the effected users account if you can (mine kept crashing so it wasnt easy to do, seemed to stop crashing after i did all updates from adobe not sure if that helped but it seemed to) open acad 2009. 2. Type cuiload on the command line in ACAD 3. The ‘Load/ Unload Customization groups’ window should open 4. Unload all the groups listed (if you have custom apps or ad-ons for acad you may wish to be more selective with removing the groups) 5. Click browse 6. Browse to ‘C:\Users\USERNAME\AppData\Roaming\Autodesk\AutoCAD 2009\R17.2\enu\Support’ (you may need to type it in as appdata would be a hidden folder by default) and open acad.cui 7. Click ‘Load’ and close and you should get your toolbars back. This worked specifically for my problem so may work for yours or may just get you that little further. The key to this was the error was saying it couldnt load the cui and the cui it was trying to load was in c:\users\USERNAME\appdata\roaming\adobe\acrobat\9.0\acad-7001-409\pdfic.cui If the file got corrupt you could try copying the acad.cui file from another users account on the same machine. Hey if it works I’m only like 10 days late lol. ---
**Author:** ![breakstuff](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/breakstuff/32/5413_2.png) [@breakstuff](https://forums.speedlife.net/u/breakstuff)\ **Post date:** [April 23, 2010, 4:39pm UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/5 "2010-04-23T16:39:59Z")
can’t you just right click in the gray borders? that should give you a menu of, well, menus. ---
**Author:** ![ultradriver10000](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ultradriver10000/32/7397_2.png) [@ultradriver10000](https://forums.speedlife.net/u/ultradriver10000)\ **Post date:** [April 23, 2010, 7:32pm UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/6 "2010-04-23T19:32:09Z")
Not if the cui isn’t loaded ---
**Author:** ![Willybeen](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/willybeen/32/7351_2.png) [@Willybeen](https://forums.speedlife.net/u/Willybeen)\ **Post date:** [April 23, 2010, 8:48pm UTC](https://forums.speedlife.net/t/autocad-users-help-with-a-probably-simple-problem/153287/7 "2010-04-23T20:48:00Z")
Thanks for all the help… problem solved!