# Battery Backup Geek Squad
**URL:** https://forums.speedlife.net/t/battery-backup-geek-squad/196476
**Category:** PittSpeed Off Topic
**Created:** [March 31, 2008, 4:18am UTC](https://forums.speedlife.net/t/battery-backup-geek-squad/196476 "2008-03-31T04:18:40Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@AeroKing](https://forums.speedlife.net/u/AeroKing)
#### Post date: [March 31, 2008, 4:18am UTC](https://forums.speedlife.net/t/battery-backup-geek-squad/196476/1 "2008-03-31T04:18:40Z")
Friend bought a Geek Squad 875va Battery Backup for her PC.
I set it up, it worked for a couple days, and now, the PC doesnt recognize it.
The unit sohws that there are loads on the battery, and the unit works.
But the software doesnt recognize that the unit is plugged in. I can’t Autotest or anything.
I checked all the connections, and unplugged, rebooted everything.
Is there a special Geek Squad password or something to get they’re stuff to work?
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### Author:  [@4doors5gears](https://forums.speedlife.net/u/4doors5gears)
#### Post date: [March 31, 2008, 7:26am UTC](https://forums.speedlife.net/t/battery-backup-geek-squad/196476/2 "2008-03-31T07:26:53Z")
I don’t know… did you call the geek squad?
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### Author:  [@S10Blazed\_Si](https://forums.speedlife.net/u/S10Blazed_Si)
#### Post date: [March 31, 2008, 8:36am UTC](https://forums.speedlife.net/t/battery-backup-geek-squad/196476/3 "2008-03-31T08:36:36Z")
Do you use Windows Vista on the computer with this battery?
I’ve been having similar problems with a battery on my Mom’s PC. For hers unplugging the UPS or rebooting works. But within the hour the software says it looses connection to the battery. Its not a Geek Squad battery but maybe they just relabel another brand?
It worked great when I tested it on an XP machine though.