# Cell Phone Bill Advise. **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [November 29, 2007, 4:31pm UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473 "2007-11-29T16:31:11Z")\ **Posts on this page:** 6\ **Page:** 2
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 29, 2007, 7:04pm UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/21 "2007-11-29T19:04:08Z")
Most times when you threaten to cancel they could care less. A) They get rid of a complaining customer that just took up call volume. B) They make money off of you because cancellation fee’s are pricey. C) 1 customer out of x,xxx,xxx customers means dick to most companies. I’d take the $55 and be happy and bring it up to your boss that you may need a prepaid cell, or an actual plan rather than a walkie talkie. I know TWC tech’s get a company paid cell phone to call their customer’s (twc not contractors). ---
**Author:** ![02svtfocus](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/02svtfocus/32/7318_2.png) [@02svtfocus](https://forums.speedlife.net/u/02svtfocus)\ **Post date:** [November 29, 2007, 7:16pm UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/22 "2007-11-29T19:16:04Z")
[quote=“ryanmcell,post:21,topic:39473"”] Most times when you threaten to cancel they could care less. A) They get rid of a complaining customer that just took up call volume. B) They make money off of you because cancellation fee’s are pricey. C) 1 customer out of x,xxx,xxx customers means dick to most companies. [/quote] That’s not entirely true. T-Mobile has one of the best retention programs, but Sprint being the best. You can call T-Mobile and bitch about minutes or what have you and they will give you bonus minutes every month, or give you a personalized plan. Also, if you really want to bounce out of your contract, find a spot on the map where T-Mobile has absolutely no coverage, tell them you are moving there for a job, and a different carrier has coverage there so you have no choice but to switch. Ask them about company discounts. They may have a discount for DirecTV employees. When you call customer service and they don’t give you the answer you want, just hang up and call again to get a different rep. You might hit a rep on a bad day, you might hit a rep on a good day. Or you could suspend your line for up to 18 months for $10 and get a different carrier instead of cancelling. ---
**Author:** ![1sik\_bmw](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/1sik_bmw/32/7341_2.png) [@1sik\_bmw](https://forums.speedlife.net/u/1sik_bmw)\ **Post date:** [November 29, 2007, 7:42pm UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/23 "2007-11-29T19:42:29Z")
[quote=“02svtfocus,post:19,topic:39473"”] Tell them that you went to the mall, went to a TMS store (The Mobile Solution, a T-Mobile dealer), you asked them to change your plan and then you were sent on your way. In the future if you go over your minutes, call 611 and bump your plan to the next one up and have it backdated to the beggining of the month. Problem solved. edit: I used to work for T-Mobile. [/quote] Ya pretty much what he said, then just say they f-ed up and your not going to pay since you wanted it changed in the first place ---
**Author:** ![02svtfocus](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/02svtfocus/32/7318_2.png) [@02svtfocus](https://forums.speedlife.net/u/02svtfocus)\ **Post date:** [November 29, 2007, 11:43pm UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/24 "2007-11-29T23:43:43Z")
The Mobile Solution is known for screwing/lying to customers so T-Mobile corporate deals with customers from the TMS stores A LOT, and cuts a lot of slack for the customer that dealt with a TMS store. ---
**Author:** ![Dr.Stevil](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Dr.Stevil](https://forums.speedlife.net/u/Dr.Stevil)\ **Post date:** [November 30, 2007, 3:49am UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/25 "2007-11-30T03:49:17Z")
that sucks :tdown: I’ve been there, and also the reason I will never go back to t-mobile and a little OT but it’s outrageous how much cell phone companies charge for overages. The FCC should really step in and limit the amount that they can charge you for it… I mean, seriously, it’s not costing them 1-200 $$ if you go over on your plan. ---
**Author:** ![walter](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/walter/32/7202_2.png) [@walter](https://forums.speedlife.net/u/walter)\ **Post date:** [November 30, 2007, 7:58am UTC](https://forums.speedlife.net/t/cell-phone-bill-advise/39473/26 "2007-11-30T07:58:19Z")
Get your emp. to pay for it. Only way they will reduce, is if you sign up for a new plan that would have covered the overages. [Previous page](https://forums.speedlife.net/t/cell-phone-bill-advise/39473.md?page=1)