# Computer help

**URL:** <https://forums.speedlife.net/t/computer-help/201690>\
**Category:** PittSpeed Off Topic\
**Created:** [January 31, 2009, 10:26am UTC](https://forums.speedlife.net/t/computer-help/201690 "2009-01-31T10:26:56Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [January 31, 2009, 10:26am UTC](https://forums.speedlife.net/t/computer-help/201690/1 "2009-01-31T10:26:56Z")

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So apparently I got a virus or spyware on my laptop last night and need help getting it off. I have ran AVG twice and it hasn’t found anything yet, it says I need to update the anti-virus database but it wont let me connect, when I try to get on to download windows defender or spybot it wont connect to that webpage but it will connect to other web pages like pittspeed. I downloaded sbybot from [torrentz.com](http://torrentz.com) but when I install it in tries to link up to a server to download the files and it won’t connect. Another problem is when I google something and try to click on the link it opens a new tab and sends me to a different webpage.

Anybody know what kind of virus this is and how to get rid of it? or know something I can do besides take it somewhere? My sister-in-law just bought a new laptop and bought the new norton, im going to try to install that and see if it helps.

any help is appreciated. thanks

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**Author:** ![Klinkb](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@Klinkb](https://forums.speedlife.net/u/Klinkb)\
**Post date:** [January 31, 2009, 10:29am UTC](https://forums.speedlife.net/t/computer-help/201690/2 "2009-01-31T10:29:00Z")

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maybe try booting in safemode then try running spybot?

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [January 31, 2009, 10:47am UTC](https://forums.speedlife.net/t/computer-help/201690/3 "2009-01-31T10:47:43Z")

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When it was acting up i tried restoring the computer from a later date and running avg update. The restore worked I think, no pop-ups but I still can’t install spybot still. I forget how to run safemode. I know its like f8 when after a reboot

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**Author:** ![77rednecktruck](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/77rednecktruck/32/5966_2.png) [@77rednecktruck](https://forums.speedlife.net/u/77rednecktruck)\
**Post date:** [January 31, 2009, 8:07pm UTC](https://forums.speedlife.net/t/computer-help/201690/4 "2009-01-31T20:07:20Z")

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you downloaded spybot from a torrent and wonder why your shit is messed up.

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**Author:** ![BlkP42E](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/blkp42e/32/5938_2.png) [@BlkP42E](https://forums.speedlife.net/u/BlkP42E)\
**Post date:** [January 31, 2009, 8:23pm UTC](https://forums.speedlife.net/t/computer-help/201690/5 "2009-01-31T20:23:22Z")

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> **[Free Cyber Security & Anti-Malware Software](https://www.malwarebytes.com/)**
>
> Malwarebytes protects you against malware, ransomware, and other advanced online threats that have made antivirus obsolete and ineffective.

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [February 1, 2009, 12:43pm UTC](https://forums.speedlife.net/t/computer-help/201690/6 "2009-02-01T12:43:33Z")

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Cant get on that website either. Pretty much whenever I get online to go to a website that has to do with spyware removal it blocks it and says the network connection was terminated. So right now im running windows live one care and it removed couple things but it wont let me remove this one trojan!! this is pissing me off, im afraid to go onto my bank accounts or credit cards…

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**Author:** ![BlkP42E](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/blkp42e/32/5938_2.png) [@BlkP42E](https://forums.speedlife.net/u/BlkP42E)\
**Post date:** [February 1, 2009, 2:02pm UTC](https://forums.speedlife.net/t/computer-help/201690/7 "2009-02-01T14:02:58Z")

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hit me up on aim tomorrow. ill send you the install file over aim

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**Author:** ![robry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/robry/32/3363_2.png) [@robry](https://forums.speedlife.net/u/robry)\
**Post date:** [February 2, 2009, 4:44am UTC](https://forums.speedlife.net/t/computer-help/201690/8 "2009-02-02T04:44:50Z")

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is this vista or xp?

if its XP, right-click on My Computer and goto properties. Click system restore and check the box so it turns off system restore. Reboot the machine and get ahold of SuperAntiSpyware (just google it, if you can’t download it, PM me on clubrsx and I’ll send it to you over aim). I have tried all the other ‘good’ malware removal tools and SuperAntiSpyware seems to be the best/fastest/most up-to-date that I’ve used in the last 6 months.

If you’re using Vista, its almost the same, right-click on My Computer then Properties. Click on Advanced System Settings then System Protection, then uncheck the drive(s) and tell it to turn off system restore.

If you leave these on while you’re trying to clean a trojan/malware. Everytime you reboot, windows will attempt to restore the files (even if you delete them) because system restore checks whatevers in C:\windowsdir\system32 folder at every restart and will restore it back to previous, even if you remove the files. Hackers/coders know this, so they store their virus files typically in those locations. Just giving you a heads up, if you need more help catch me on clubrsx and we’ll go from there.

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**Author:** ![jinxxycat](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jinxxycat](https://forums.speedlife.net/u/jinxxycat)\
**Post date:** [February 2, 2009, 6:02am UTC](https://forums.speedlife.net/t/computer-help/201690/9 "2009-02-02T06:02:18Z")

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This happened to my husbands laptop. It disabled Norton, and also wouldn’t allow access to any site that downloads spyware/virus removal or is an online removal site. I used the malwarebytes and superantispyware to remove whatever the heck it was. Had to run these both in safe mode and then normal mode. I had to uninstall Norton and reinstall it (norton 360) in order for it to run properly again.

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [February 2, 2009, 6:29am UTC](https://forums.speedlife.net/t/computer-help/201690/10 "2009-02-02T06:29:28Z")

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I downloaded superantispyware and it installed but wont run. and I tried going onto that thread you sent me but of course it blocked it. ANd now it wont let me get on aim, so you guys can send me that file. YOu think you can send it to me through email? [nickhoth@comcast.net](mailto:nickhoth@comcast.net)

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**Author:** ![berad](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/berad/32/5953_2.png) [@berad](https://forums.speedlife.net/u/berad)\
**Post date:** [February 2, 2009, 7:05am UTC](https://forums.speedlife.net/t/computer-help/201690/11 "2009-02-02T07:05:40Z")

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pics of sister in law?

> [@What's your favorite terminal emulator?](https://forums.speedlife.net/t/whats-your-favorite-terminal-emulator/39513/4):
>
> pics of sister in law?

I don’t think the uploader and/or my email are broken.

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [February 2, 2009, 12:54pm UTC](https://forums.speedlife.net/t/computer-help/201690/12 "2009-02-02T12:54:29Z")

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lol shut up brad…

well i finally fixed it, thanks everyone. I used all ur ideas and removed over 500 spyware/ adware files

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**Author:** ![jinxxycat](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jinxxycat](https://forums.speedlife.net/u/jinxxycat)\
**Post date:** [February 2, 2009, 2:25pm UTC](https://forums.speedlife.net/t/computer-help/201690/13 "2009-02-02T14:25:29Z")

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Glad you got it working again 🙂

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**Author:** ![robry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/robry/32/3363_2.png) [@robry](https://forums.speedlife.net/u/robry)\
**Post date:** [February 3, 2009, 4:09am UTC](https://forums.speedlife.net/t/computer-help/201690/14 "2009-02-03T04:09:05Z")

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> [@Who knows the truth about my Outie?](https://forums.speedlife.net/t/who-knows-the-truth-about-my-outie/39518/3):
>
> lol shut up brad…
> 
> well i finally fixed it, thanks everyone. I used all ur ideas and removed over 500 spyware/ adware files

lol that’s what you get for looking at bestiality without good antivirus 😛

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**Author:** ![nh4442](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nh4442/32/6005_2.png) [@nh4442](https://forums.speedlife.net/u/nh4442)\
**Post date:** [February 3, 2009, 7:09am UTC](https://forums.speedlife.net/t/computer-help/201690/15 "2009-02-03T07:09:01Z")

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> [@Happy B-Day RX3 y0!](https://forums.speedlife.net/t/happy-b-day-rx3-y0/7183/65):
>
> lol that’s what you get for looking at bestiality without good antivirus 😛

ya i know but know i have like 3 programs now and I can watch all the porn I want…

I have to Im married!

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**Author:** ![77rednecktruck](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/77rednecktruck/32/5966_2.png) [@77rednecktruck](https://forums.speedlife.net/u/77rednecktruck)\
**Post date:** [February 3, 2009, 3:56pm UTC](https://forums.speedlife.net/t/computer-help/201690/16 "2009-02-03T15:56:14Z")

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you can watch porn all day, just don’t download antispyware and antivirus progams from torrent sites, that’s just retarded.

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**Author:** ![thebaron](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@thebaron](https://forums.speedlife.net/u/thebaron)\
**Post date:** [February 5, 2009, 11:53am UTC](https://forums.speedlife.net/t/computer-help/201690/17 "2009-02-05T11:53:26Z")

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try combofix from bleeping computers. If no luck there, It may need attention of myself…
