# DirecTV issue at an apartment?
**URL:** https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058
**Category:** NYSpeed Off Topic
**Created:** [December 1, 2008, 6:29pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058 "2008-12-01T18:29:50Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 6:29pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/1 "2008-12-01T18:29:50Z")
So I’m sitting here watching the Sabres game and then WHAM, the TV goes black and the sound cuts out.
I go to check my TV in the bedroom and it says “Searching Satellite 771” just like my living room TV says.
I sit here scratching my head and do a Signal Strength test to find that it is almost all 0’s for the Satellite 101’ whereas it is usually all numbers above 60!
On the building at the apartment the satellite dish is already on the building. They were wired for both DirecTV and TimeWarner cable. I believe that I own the two receiver boxes so I’m kinda confused.
Do I call the office to get them to check the satellite dish, or do I call DirecTV to come out? They charge $70 to just come out if you are at a residence…
Anyone familiar with how I go about getting this resolved?
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### Author:  [@Joe](https://forums.speedlife.net/u/Joe)
#### Post date: [December 1, 2008, 6:31pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/2 "2008-12-01T18:31:09Z")
Can you see the dish? It may have snow/ice on it. Otherwise, it probably got blown out of place by this crazy wind. Do you know of anyone else in your building with direct?
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### Author:  [@baseball24](https://forums.speedlife.net/u/baseball24)
#### Post date: [December 1, 2008, 6:35pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/3 "2008-12-01T18:35:36Z")
where is ur appt located bc my friend just had her dish go out too?
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### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 6:35pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/4 "2008-12-01T18:35:53Z")
^
I think the two people I know have TimeWarner as their option.
Was it crazy windy? I know that a snow band just went over, but where I am I can never tell if it is windy at all.
I am running a signal test now and I get:
Satellite: 101’(A) Tuner: 1
1-8: 47 0 45 0 0 70 0 69
9-16: 0 0 0 0 0 72 22 72
17-24: 34 70 46 0 47 74 49 72
25-32: 48 42 46 58 36 72 22 54
Before it was all 0’s across the whole thing.
I still am not able to see any channels and it sits at 0% for searching for satellite after a reset.
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### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 6:36pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/5 "2008-12-01T18:36:15Z")
> [@baseball24](#):
>
> where is ur appt located bc my friend just had her dish go out too?
Country Club Manor Apartments (Sheridan and Ayer)
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### Author:  [@Joe](https://forums.speedlife.net/u/Joe)
#### Post date: [December 1, 2008, 6:37pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/6 "2008-12-01T18:37:24Z")
those numbers are real shitty. your dish has stuff on it or its all whacked out. wind was in the 30’s MPH.
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### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 6:38pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/7 "2008-12-01T18:38:54Z")
> [@Joe](#):
>
> those numbers are real shitty. your dish has stuff on it or its all whacked out. wind was in the 30’s MPH.
I’ve been here 8 months and I’ve never had any issues, even in the other windy days back in summer. It went out for a few minutes but always came right back…
This time it’s just toast. Do I call the apartment complex in the morning or go over them and call DirecTV? Who should pay for the satellite issue?
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### Author:  [@nitroinsane](https://forums.speedlife.net/u/nitroinsane)
#### Post date: [December 1, 2008, 6:48pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/8 "2008-12-01T18:48:06Z")
It has snow on it deal with it
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### Author:  [@Spam16v](https://forums.speedlife.net/u/Spam16v)
#### Post date: [December 1, 2008, 6:52pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/9 "2008-12-01T18:52:07Z")
weather is pretty shitty right now, shimmy your ass up there and clean it off…
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### Author:  [@Carbonfiberhooded](https://forums.speedlife.net/u/Carbonfiberhooded)
#### Post date: [December 1, 2008, 7:22pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/10 "2008-12-01T19:22:39Z")
If they give you Direct with your rent, its their problem. If you have a bill from DTV in your name, you’ll have to schedule the service. Or get in touch with one of NYSpeed’s resident DTV pros.
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### Author:  [@Red99GTVert](https://forums.speedlife.net/u/Red99GTVert)
#### Post date: [December 1, 2008, 7:37pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/11 "2008-12-01T19:37:28Z")
I had my signal drop out a bit around the same time, and as of yesterday my signal strengths averaged in the high 90’s on both the 101 and 119 sat. It’s just the snow/slush on the dish and the dense rain/snow clouds along with the wind that’s messing with reception.
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### Author:  [@Karter](https://forums.speedlife.net/u/Karter)
#### Post date: [December 1, 2008, 7:52pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/12 "2008-12-01T19:52:43Z")
yeah I was at applebees and the football game dropped, and I was happy because I don’t like football.
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### Author:  [@ericvw7989](https://forums.speedlife.net/u/ericvw7989)
#### Post date: [December 1, 2008, 7:58pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/13 "2008-12-01T19:58:46Z")
My direct tv went off during the gametoo
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### Author:  [@jabbu](https://forums.speedlife.net/u/jabbu)
#### Post date: [December 1, 2008, 8:14pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/14 "2008-12-01T20:14:42Z")
Working fine with TWC. lmao
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### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 8:23pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/15 "2008-12-01T20:23:42Z")
I got DirecTV instead of TW because everyone here raved about it! If I knew that during the times that I’d want to just WATCH TV it wouldn’t work I’d have stuck with TW because that actually worked during storms and clouds and rain!
It’s aggravating as all hell to be stuck inside during a storm and then the TV doesn’t even work!
“DirecTV is awesome!” people say? WTF is wrong with you people??? 🤣
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### Author:  [@Viper966](https://forums.speedlife.net/u/Viper966)
#### Post date: [December 1, 2008, 8:50pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/16 "2008-12-01T20:50:28Z")
the wet snow sticks to the dish… mine was out for a good 2 hours
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### Author:  [@Clean\_Baldy](https://forums.speedlife.net/u/Clean_Baldy)
#### Post date: [December 1, 2008, 9:10pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/17 "2008-12-01T21:10:27Z")
> [@Viper966](#):
>
> the wet snow sticks to the dish… mine was out for a good 2 hours
Does that happen throughout the entire winter when snow accumulates on the dish???
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### Author:  [@nitroinsane](https://forums.speedlife.net/u/nitroinsane)
#### Post date: [December 2, 2008, 4:48am UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/18 "2008-12-02T04:48:57Z")
> [@Clean Baldy](#):
>
> I got DirecTV instead of TW because everyone here raved about it! If I knew that during the times that I’d want to just WATCH TV it wouldn’t work I’d have stuck with TW because that actually worked during storms and clouds and rain!
>
> It’s aggravating as all hell to be stuck inside during a storm and then the TV doesn’t even work!
>
> “DirecTV is awesome!” people say? WTF is wrong with you people??? 🤣
mine barely goes out. problem with an apartment is location where ever the complex said the dish goes is where the dish goes.mine didnt even go out last night even if it does i throw snowballs at it
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### Author:  [@Carbonfiberhooded](https://forums.speedlife.net/u/Carbonfiberhooded)
#### Post date: [December 2, 2008, 2:19pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/19 "2008-12-02T14:19:24Z")
Typically it is the heavy wet slushy snow that sticks or fills in the dish. Usually waiting it out doesn’t take too long. Do you have a DVR?? Just watch something on there until your signal comes back.
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### Author:  [@Justin](https://forums.speedlife.net/u/Justin)
#### Post date: [December 2, 2008, 5:17pm UTC](https://forums.speedlife.net/t/directv-issue-at-an-apartment/59058/20 "2008-12-02T17:17:14Z")
Likely snow on the dish. Just go out and look at it. If your signal is still low after the snow is gone I can take a look at it for you. Also when the dish is completely dry, and it being dry is key, you can spray the dish with spray silicone to keep the surface slick and prevent snow from sticking.