# EZ Pass dispute letter template?

**URL:** <https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707>\
**Category:** NYSpeed Automotive\
**Created:** [May 19, 2008, 2:39pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707 "2008-05-19T14:39:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Locutus](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/locutus/32/7574_2.png) [@Locutus](https://forums.speedlife.net/u/Locutus)\
**Post date:** [May 19, 2008, 2:39pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/1 "2008-05-19T14:39:42Z")

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Has anyone successfully disputed a violation with EZ pass? I just want to get the 25.00 admin fee dropped…

essentially my wallet got stolen - i canceled my credit card - card was linked to ez pass - i jump on NYS highway - get nailed for having no money in the account.

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**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\
**Post date:** [May 19, 2008, 3:21pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/2 "2008-05-19T15:21:53Z")

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Yes. I successfully disputed the $25 charge and didn’t have to pay it. Call them up they are typically helpful, but as always with customer service it usually depends on how the persons day is.

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**Author:** ![TurboTSi](https://avatars.discourse-cdn.com/v4/letter/t/22d042/32.png) [@TurboTSi](https://forums.speedlife.net/u/TurboTSi)\
**Post date:** [May 19, 2008, 4:44pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/3 "2008-05-19T16:44:46Z")

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just call them up and explain your situation as politely as possible. Let them know that you want to pay the toll and that you have a new card number so it doesn’t happen again. They should drop it for you.

I did this when I got in an accident. I switched the ez pass to the rental car plate but didn’t know it took a day to go into effect (don’t know why, but thats what they said) and they nailed me with a $25 charge 4 months later for using my ez pass on the wrong car. I just called and let them know what happened… the girl took care of it.

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**Author:** ![Carbonfiberhooded](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/carbonfiberhooded/32/7608_2.png) [@Carbonfiberhooded](https://forums.speedlife.net/u/Carbonfiberhooded)\
**Post date:** [May 19, 2008, 6:12pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/4 "2008-05-19T18:12:59Z")

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> [@TurboTSi](#):
>
> I did this when I got in an accident. I switched the ez pass to the rental car plate but didn’t know it took a day to go into effect (don’t know why, but thats what they said) and they nailed me with a $25 charge 4 months later for using my ez pass on the wrong car. I just called and let them know what happened… the girl took care of it.

Really? I have EZ Pass in my talon and have a new plate every year and I haven’t ever gotten a bill for using it on the wrong plate.

I did have my EZ pass not work once and I was charged $25. I called and told them it stopped working and they sent me a new one and removed the charge.

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**Author:** ![speedracer18t](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@speedracer18t](https://forums.speedlife.net/u/speedracer18t)\
**Post date:** [May 19, 2008, 7:21pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/5 "2008-05-19T19:21:22Z")

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i have had them dropped before. My bike do not register all the time with the easy pass. You send them a letter with the amount of the toll and thats gone.

in your case deposit the money in your account… then send them a letter explaining the case and thats it.

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**Author:** ![TurboTSi](https://avatars.discourse-cdn.com/v4/letter/t/22d042/32.png) [@TurboTSi](https://forums.speedlife.net/u/TurboTSi)\
**Post date:** [May 19, 2008, 7:36pm UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/6 "2008-05-19T19:36:14Z")

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> [@Carbonfiberhooded](#):
>
> Really? I have EZ Pass in my talon and have a new plate every year and I haven’t ever gotten a bill for using it on the wrong plate.
> 
> I did have my EZ pass not work once and I was charged $25. I called and told them it stopped working and they sent me a new one and removed the charge.

It wasn’t just the fact that I had a new plate/car, it was the fact that I changed the plate in their system and used it the same day, which they said, after the fact, that it takes a day to go into effect and thats why I got the fine. I received the fine 4 months later for some reason.

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**Author:** ![spanky](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/spanky/32/5148_2.png) [@spanky](https://forums.speedlife.net/u/spanky)\
**Post date:** [May 20, 2008, 10:31am UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/7 "2008-05-20T10:31:59Z")

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I have gotten 4 letters for fines in the mail over the past 3 years (I only have 2 tags for 3 cars and forget sometimes to swap the tag). Everytime I have just paid the toll, either $.50, $.75 or $1.00, without the $25 surcharge. They cash the check and have not had any issues.

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**Author:** ![Paulo](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/paulo/32/7328_2.png) [@Paulo](https://forums.speedlife.net/u/Paulo)\
**Post date:** [May 20, 2008, 10:44am UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/8 "2008-05-20T10:44:50Z")

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i’ve gotten them to drop it before. All I did was call. They seemed nice enough and understanding of what happened.

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**Author:** ![Nikuk](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nikuk/32/7254_2.png) [@Nikuk](https://forums.speedlife.net/u/Nikuk)\
**Post date:** [May 20, 2008, 11:10am UTC](https://forums.speedlife.net/t/ez-pass-dispute-letter-template/48707/9 "2008-05-20T11:10:11Z")

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> [@Locutus"](#):
>
> essentially my wallet got stolen

dude… you’ve got bigger troubles.

someone bought a drag bike with your ccard.
