# Having problems w/ new HP laptop...\*HELP\* **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [February 2, 2009, 6:46pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352 "2009-02-02T18:46:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![4DOORBABE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/4doorbabe/32/5071_2.png) [@4DOORBABE](https://forums.speedlife.net/u/4DOORBABE)\ **Post date:** [February 2, 2009, 6:46pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/1 "2009-02-02T18:46:22Z")
Ok I just picked up a HP Pavilion DV250 and have a USB720 VZW modem. I downloaded all drivers and program correctly, program opens,when USB is plug in it powers up correctly, hit connect and it says access denied. I called verizon they said everything is fine on their end, they said it might be the firewall not allowing it to connect. We even went through an activation to make sure the USB drive works correctly. Any ideas??? ---
**Author:** ![pirite](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/pirite/32/5308_2.png) [@pirite](https://forums.speedlife.net/u/pirite)\ **Post date:** [February 2, 2009, 8:17pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/2 "2009-02-02T20:17:47Z")
maybe the modem itself? did the right information go into the modem? (is that how they work?) id call verizon and just chew their ear off and see where that gets you. ---
**Author:** ![TradersBASE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tradersbase/32/5321_2.png) [@TradersBASE](https://forums.speedlife.net/u/TradersBASE)\ **Post date:** [February 2, 2009, 8:21pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/3 "2009-02-02T20:21:16Z")
How can they tell it’s all good on their end if you’re not connecting? Might be a bum modem though that’s pretty rare. ---
**Author:** ![BillysRevenge](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@BillysRevenge](https://forums.speedlife.net/u/BillysRevenge)\ **Post date:** [February 2, 2009, 8:32pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/4 "2009-02-02T20:32:50Z")
You’re using USB rather than Ethernet to connect? ---
**Author:** ![TradersBASE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tradersbase/32/5321_2.png) [@TradersBASE](https://forums.speedlife.net/u/TradersBASE)\ **Post date:** [February 2, 2009, 8:34pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/5 "2009-02-02T20:34:25Z")
> [@BillysRevenge](#): > > You’re using USB rather than Ethernet to connect? Yeah its a laptop so he’s using a portable usb modem. ---
**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\ **Post date:** [February 2, 2009, 10:13pm UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/6 "2009-02-02T22:13:58Z")
No there on an aircard works on the other comp not on the new one. ---
**Author:** ![TradersBASE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tradersbase/32/5321_2.png) [@TradersBASE](https://forums.speedlife.net/u/TradersBASE)\ **Post date:** [February 3, 2009, 2:52am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/7 "2009-02-03T02:52:57Z")
> [@mindless](#): > > No there on an aircard works on the other comp not on the new one. HUH? OP said he has “ **USB** 720” It’s a USB EVDO modem. ---
**Author:** ![Daddie](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/daddie/32/7621_2.png) [@Daddie](https://forums.speedlife.net/u/Daddie)\ **Post date:** [February 3, 2009, 3:56am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/8 "2009-02-03T03:56:58Z")
You probably have Vista. Are you using the VZAccess software? Did you not plug the card in until it told you to? ---
**Author:** ![4DOORBABE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/4doorbabe/32/5071_2.png) [@4DOORBABE](https://forums.speedlife.net/u/4DOORBABE)\ **Post date:** [February 3, 2009, 4:11am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/9 "2009-02-03T04:11:16Z")
> [@Daddie](#): > > You probably have Vista. > > Are you using the VZAccess software? > > Did you not plug the card in until it told you to? Yes we have Vista. VZAccess software: Yes We put the card in and went to sign on, it connected for like 5 minutes and came up with an error 25, went to sign on again and it said access denied error 5… And guys…I’m a she not a he… :lol: ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 4:24am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/10 "2009-02-03T04:24:00Z")
everything worked correct … with the VZAccess all drivers installed correct (well you would think they did ) when you set it up we did everthing correct … the usb powers up correct … the phone # shows up on the VZAccess and you hit connect and it says “access denied” but nothing else like not :your out of network" or anything crazy so the VZW guy thought it was a firewall block from vista but there is nothing on unless there is something going on that i dont know good thing is its a new laptop so i can just wipe it all out and start new . im going to go to a VZW store and ask for a real VZaccess disk OR if anyone know where online to DL the full program I think this is where the problem is ---
**Author:** ![Karter](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@Karter](https://forums.speedlife.net/u/Karter)\ **Post date:** [February 3, 2009, 4:27am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/11 "2009-02-03T04:27:11Z")
your going to hate vista forever, just find some xp drivers and enjoy smoothe non resources pig operation. ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 4:30am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/12 "2009-02-03T04:30:35Z")
I will love vista if we can get the internet to work… Also I will add our best friend bought the same laptop at the same time she put her aircard in and installed the same program we did and hers works just fine ( we did nothing diff then what she did) so we know it works on this system ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 4:37am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/13 "2009-02-03T04:37:53Z")
I WILL BUY ANYONE A 6PACK OF BEER ,THEIR CHOICE TO COME AND FIX IT (or we could meet up and do it for 3 beers) OR if you wanted something else let me know ---
**Author:** ![Daddie](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/daddie/32/7621_2.png) [@Daddie](https://forums.speedlife.net/u/Daddie)\ **Post date:** [February 3, 2009, 4:46am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/14 "2009-02-03T04:46:53Z")
Try this: Create a Dial up networking connection, using whatever com port the USB modem is on. username : [xxxxxxxxxx@vzw3g.com](mailto:xxxxxxxxxx@vzw3g.com) password : vzw Dial : #777 the “xxxxxxxxxx” is the number of your device. Try that. ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 4:50am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/15 "2009-02-03T04:50:16Z")
just use any user name?? we dont have one ---
**Author:** ![Daddie](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/daddie/32/7621_2.png) [@Daddie](https://forums.speedlife.net/u/Daddie)\ **Post date:** [February 3, 2009, 4:52am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/16 "2009-02-03T04:52:15Z")
No, your modem actually has a number attached to it. Check your bill. xxxxxxxxxx would be for example : 716-867-1234 ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 5:05am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/17 "2009-02-03T05:05:50Z")
well so far it was something wrong with the program … we DL the new one and it installed correct … last time i had to move the drivers over by hand … ( this could have been the problem) ---
**Author:** ![justa4door](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/justa4door/32/7259_2.png) [@justa4door](https://forums.speedlife.net/u/justa4door)\ **Post date:** [February 3, 2009, 5:14am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/18 "2009-02-03T05:14:56Z")
bitch fixed it thanks howie for the help ---
**Author:** ![4DOORBABE](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/4doorbabe/32/5071_2.png) [@4DOORBABE](https://forums.speedlife.net/u/4DOORBABE)\ **Post date:** [February 3, 2009, 5:16am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/19 "2009-02-03T05:16:36Z")
i’m the shit…all fixed…thanks for all the help… oh and babe…i’ll have a 4 pack of sparks for all my troubles!! ---
**Author:** ![Daddie](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/daddie/32/7621_2.png) [@Daddie](https://forums.speedlife.net/u/Daddie)\ **Post date:** [February 3, 2009, 5:21am UTC](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352/20 "2009-02-03T05:21:46Z")
lol “bitch fixed it” [Next page](https://forums.speedlife.net/t/having-problems-w-new-hp-laptop-help/62352.md?page=2)