# Help! Hot Water Tank Problems **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [December 19, 2007, 3:42pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534 "2007-12-19T15:42:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 3:42pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/1 "2007-12-19T15:42:53Z")
I have a State Select gas hot water heater, model number F04407443. I came home to no hot water and it was in vacation mode. I couldn’t get it out of vacation mode, so I reset it. Upon reset the heating element heated up, the gas came out, the fire was lit. Looked like it was working properly. Then, all of a sudden, the thing clicked (thing being something) and the flame went out. Then the process started all over again. Wash, rinse, repeat. WTF. If it was a thermocouple the gas would never turn on right? Unless there are 2 of them, in which case the first is getting hot enough to tell the gas to turn on, but the 2nd isn’t getting hot enough to tell the gas to stay on. It was installed on 06/10/2004 and the only remaining warranty is on the tank. I could replace it tonight, but up until today, it worked fine. I’m thinking it is something small and easy to fix, and I’d rather fix than replace. HELP! 901-1081 ---
**Author:** ![fbrendan](https://avatars.discourse-cdn.com/v4/letter/f/d26b3c/32.png) [@fbrendan](https://forums.speedlife.net/u/fbrendan)\ **Post date:** [December 19, 2007, 3:45pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/2 "2007-12-19T15:45:51Z")
Did it turn off as soon as you let go of the pilot knob? After holding it down and letting go it went right out? Or did it stay lit and turn off when the burners tried to ignite? ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 3:57pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/3 "2007-12-19T15:57:31Z")
No pilot knob. Everything is automatic. Turn on glow plug glows gas turns on flame ignites _click_ flame shuts off (something shuts it off) glow plug glows gas turns on flame ignites _click_ flame shuts off (something shuts it off) glow plug glows gas turns on flame ignites _click_ flame shuts off (something shuts it off) ---
**Author:** ![illkilla716](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/illkilla716/32/7517_2.png) [@illkilla716](https://forums.speedlife.net/u/illkilla716)\ **Post date:** [December 19, 2007, 5:13pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/4 "2007-12-19T17:13:40Z")
sounds like something may be restricting your gas feed, check your ports if those are clean remove stainless line off the regulater and make sure gas has a constant flow… if all is good then its most likely a computer issue but there is a tech support # on the inner panel and they can walk you through it… when/if you call make pretend your an actual repair guy and they wont treat you like an ass, for example “hi this is bob from we fix it heating and cooling” ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:18pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/5 "2007-12-19T17:18:28Z")
[http://www.statewaterheaters.com/cust/FVIRTechBulletin.pdf](http://www.statewaterheaters.com/cust/FVIRTechBulletin.pdf) ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:19pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/6 "2007-12-19T17:19:43Z")
Instruction manuals here: [http://www.statewaterheaters.com/lit/im/res-gas.html](http://www.statewaterheaters.com/lit/im/res-gas.html) ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:20pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/7 "2007-12-19T17:20:24Z")
Because it was in a goofy mode when you got home and it immediately cuts out I think you have some sort of controls problem. You say you reset it. What about totally killing power aka unplugging it for 30 seconds? Are you sure that’s your model number, not your serial number? EDIT: Yeah, that’s your serial number. Your tank was built in June 2004. What model is it? ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:27pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/8 "2007-12-19T17:27:42Z")
What color is the pilot flame? If it’s not blue you might have some clogged screens. ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 5:30pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/9 "2007-12-19T17:30:03Z")
Sorry, yes that is serial number. No pilot, it is a glow plug dealie. I’m going to unplug it now. MODEL: PR640XCVIT ![http://s2.photobucket.com/albums/y9/JACK1992VR4/House/th_hotwatertank.jpg](http://s2.photobucket.com/albums/y9/JACK1992VR4/House/th_hotwatertank.jpg) SYSTEM IN LOCKOUT ---
**Author:** ![Violator](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/violator/32/7278_2.png) [@Violator](https://forums.speedlife.net/u/Violator)\ **Post date:** [December 19, 2007, 5:32pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/10 "2007-12-19T17:32:41Z")
how long does the flame stay on before if goes out? seconds… ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:35pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/11 "2007-12-19T17:35:23Z")
Here’s the manual: > **[185172-000.pdf](https://www.statewaterheaters.com/lit/im/res-gas/185172-000.pdf)** > > 294.63 KB I’m skimming it now for anything relavent… ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [December 19, 2007, 5:38pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/12 "2007-12-19T17:38:21Z")
This makes no sense for an existing installation, but the bottom of page 18 says your AC polarity is backwards. :bloated: Check the trouble shooting LED indicators on page 17. ---
**Author:** ![Anonymity](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/anonymity/32/7215_2.png) [@Anonymity](https://forums.speedlife.net/u/Anonymity)\ **Post date:** [December 19, 2007, 5:40pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/13 "2007-12-19T17:40:46Z")
go on vaction. ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 5:41pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/14 "2007-12-19T17:41:34Z")
lol… check out the edit above ^^^ Its unplugged. All plugs in my basement are 3 prong, and the plug has not been removed in years. I read the manual, I’m going to play with it for a little bit. Its been unplugged for about 5 minutes, but I’m gonna run to the store quick before I plug it back in. ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 6:44pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/15 "2007-12-19T18:44:26Z")
fuck. Still tripping a couple seconds after it starts running. After 3 trips it goes back into lock mode. I’m reseting it again, and will try in a little bit. This sucks. ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 19, 2007, 7:15pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/16 "2007-12-19T19:15:56Z")
![http://i2.photobucket.com/albums/y9/JACK1992VR4/House/watertank2.jpg](http://i2.photobucket.com/albums/y9/JACK1992VR4/House/watertank2.jpg) ![http://i2.photobucket.com/albums/y9/JACK1992VR4/House/watertank.jpg](http://i2.photobucket.com/albums/y9/JACK1992VR4/House/watertank.jpg) A - The grate that controls the flame B - The busted/rotted grate C - The surface temp sensor that was tripping the stat because that piece of metal, B, was touching it, thus reducing the temperature of the sensor, making it believe the flame was out. Moving that piece completely out of the way corrected my problem, but I should probably replace it. Thanks Guys!!! ---
**Author:** ![dirtye30](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/dirtye30/32/7333_2.png) [@dirtye30](https://forums.speedlife.net/u/dirtye30)\ **Post date:** [December 19, 2007, 7:41pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/17 "2007-12-19T19:41:20Z")
why would you need to heat hot water? ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 20, 2007, 3:27pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/18 "2007-12-20T15:27:51Z")
Its to make it hotter. ---
**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\ **Post date:** [December 20, 2007, 4:05pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/19 "2007-12-20T16:05:08Z")
> [@Jack](#): > > ![http://s2.photobucket.com/albums/y9/JACK1992VR4/House/th_hotwatertank.jpg](http://s2.photobucket.com/albums/y9/JACK1992VR4/House/th_hotwatertank.jpg) Glad you got it fixed. That looks WAY too complicated for a hot water heater control box. What ever happened to the simple pilot button and a big dial for temperature adjustment? ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [December 20, 2007, 7:16pm UTC](https://forums.speedlife.net/t/help-hot-water-tank-problems/40534/20 "2007-12-20T19:16:12Z")
lol, ur tellin me.