# Help with internet issues

**URL:** <https://forums.speedlife.net/t/help-with-internet-issues/63933>\
**Category:** NYSpeed Off Topic\
**Created:** [March 4, 2009, 6:35am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933 "2009-03-04T06:35:54Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![OfficerK](https://avatars.discourse-cdn.com/v4/letter/o/4da419/32.png) [@OfficerK](https://forums.speedlife.net/u/OfficerK)\
**Post date:** [March 4, 2009, 11:36am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/21 "2009-03-04T11:36:51Z")

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Do you have any other devices hooked up to the router?

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [March 4, 2009, 11:38am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/22 "2009-03-04T11:38:44Z")

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This is sweet

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**Author:** ![OfficerK](https://avatars.discourse-cdn.com/v4/letter/o/4da419/32.png) [@OfficerK](https://forums.speedlife.net/u/OfficerK)\
**Post date:** [March 4, 2009, 11:40am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/23 "2009-03-04T11:40:30Z")

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and the one person I was hoping/expecting to chime in does…and doesn’t provide anything useful.

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**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\
**Post date:** [March 4, 2009, 11:42am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/24 "2009-03-04T11:42:04Z")

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it’s like the blind leading the blind

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**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 11:42am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/25 "2009-03-04T11:42:36Z")

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yes, 2 computers connected via cat5 and one connected wirelessly. its a linksys router

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**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\
**Post date:** [March 4, 2009, 11:42am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/26 "2009-03-04T11:42:37Z")

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If you’ve still got a problem in device manager don’t bother fucking with connection settings. You have to get the driver working properly first. Remove all of your network devices from device manager (both wireless and lan) then refresh or reboot. They may have microsofted and are conflicting.

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**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\
**Post date:** [March 4, 2009, 11:43am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/27 "2009-03-04T11:43:07Z")

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> [@The\_Russian](#):
>
> In TCP/IP Properties
> 
> Obtain an IP address automatically is checked, and use the following DNS Server Addresses is checked but no IP’s or DNS’s are listed.

that is wrong

both check boxes should be set to automatic

have you reset the router?

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 11:44am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/28 "2009-03-04T11:44:22Z")

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removed and rebooting

router is working fine with other computers currently attached. and has not been rebooted

edit: after rebooting, scan for new hardware, it picks up both adapters, and the wireless card shows, in the popup, an error as occured during installation and the device may not work properly, and the explamation point is still there.

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<div class="post-metadata">

**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [March 4, 2009, 11:51am UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/29 "2009-03-04T11:51:20Z")

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Why don’t you work on one issue at a time…

Set Ethernet interface to automatically get IP/DNS servers…

Plug in Cat5 wait 30-40sec for it to get a address from the DHCP server/router

do ipconfig /all and paste into this thread

do ping [google.com](http://google.com) and paste into this thread

do tracert [google.com](http://google.com) and paste into this thread

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 12:06pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/30 "2009-03-04T12:06:24Z")

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Windows IP Configuration…  
Host Name…user-b12d0412fa  
Primary DNS Suffix…  
Node Type…Broadcast  
IP Routing Enabled…NO  
WINS proxy enabled…NO

Ehternet adapter local area connection 5:  
connection-specific DNS suffix:  
Description. Intel\<R\> PRO/100 VE Network Connection  
Phyiscal Address 00-D0-59-B8-6B-6F  
DHCP Enabled. YES  
Autoconfiguration enabled YES  
IP Adress 0.0.0.0  
Subnet Mask. 0.0.0.0  
Default Gateway …  
DHCP server 0.0.0.0

Ping request could not find host [www.google.com](http://www.google.com) please check the name and try again

tracert [www.google.com](http://www.google.com) unable to resolve target system name [www.google.com](http://www.google.com)

I had to type them since im doing nyspeed on a different computer.

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<div class="post-metadata">

**Author:** ![Treads4Heads](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/treads4heads/32/7416_2.png) [@Treads4Heads](https://forums.speedlife.net/u/Treads4Heads)\
**Post date:** [March 4, 2009, 12:12pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/31 "2009-03-04T12:12:23Z")

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ugh andy quit being such a work fggt

TFC tonight?

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<div class="post-metadata">

**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [March 4, 2009, 12:14pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/32 "2009-03-04T12:14:08Z")

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I thought you said you were getting 50% packet loss…You wouldn’t be getting anything with no IP :lol:

Does your NIC card have a link light?

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 12:21pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/33 "2009-03-04T12:21:23Z")

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i WAS getting 50% packet loss, before, now it wont do anything.

and It does have a light that shows a green connection and a flickering yellow telling me its doing something

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 12:25pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/34 "2009-03-04T12:25:55Z")

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after doing an ipconfig/renew

I got

An error occured while renewing interface local area connection 5 : unable to contact your DHCP server. Request has timed out.

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<div class="post-metadata">

**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [March 4, 2009, 12:31pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/35 "2009-03-04T12:31:11Z")

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Can you do an ipconfig /all on another computer connected to the same router…

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 12:35pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/36 "2009-03-04T12:35:32Z")

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Microsoft Windows XP [Version 5.1.2600]  
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\StereoShop\>ipconfig/all

Windows IP Configuration

```
    Host Name . . . . . . . . . . . . : webreglaptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mygateway.net

```

Ethernet adapter Local Area Connection:

```
    Connection-specific DNS Suffix . : mygateway.net
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti

```

on  
Physical Address. . . . . . . . . : 00-09-6B-42-28-CB  
Dhcp Enabled. . . . . . . . . . . : Yes  
Autoconfiguration Enabled . . . . : Yes  
IP Address. . . . . . . . . . . . : 192.168.1.101  
Subnet Mask . . . . . . . . . . . : 255.255.255.0  
Default Gateway . . . . . . . . . : 192.168.1.1  
DHCP Server . . . . . . . . . . . : 192.168.1.1  
DNS Servers . . . . . . . . . . . : 192.168.0.1  
Lease Obtained. . . . . . . . . . : Wednesday, March 04, 2009 3:25:41 PM

```
    Lease Expires . . . . . . . . . . : Thursday, March 05, 2009 3:25:41 PM
```

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<div class="post-metadata">

**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\
**Post date:** [March 4, 2009, 12:38pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/37 "2009-03-04T12:38:02Z")

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> [@The\_Russian](#):
>
> removed and rebooting
> 
> router is working fine with other computers currently attached. and has not been rebooted
> 
> edit: after rebooting, scan for new hardware, it picks up both adapters, and the wireless card shows, in the popup, an error as occured during installation and the device may not work properly, and the explamation point is still there.

Thats because it is lacking the proper device driver needed for it to work.

Does the ethernet adapter have an exclamation point as well, or does that show the adapter as installed properly?

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<div class="post-metadata">

**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\
**Post date:** [March 4, 2009, 12:38pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/38 "2009-03-04T12:38:32Z")

</div>

ethernet shows as being installed properly.

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<div class="post-metadata">

**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\
**Post date:** [March 4, 2009, 12:42pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/39 "2009-03-04T12:42:52Z")

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So this thread is confusing me trying to read everything.

Where are you at right now?

Plug cat5 direct from PC to router and you are still getting 0.0.0.0 IP?

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<div class="post-metadata">

**Author:** ![BillysRevenge](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@BillysRevenge](https://forums.speedlife.net/u/BillysRevenge)\
**Post date:** [March 4, 2009, 12:43pm UTC](https://forums.speedlife.net/t/help-with-internet-issues/63933/40 "2009-03-04T12:43:55Z")

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Do you have a second ehternet card available?

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