# (Help) Xbox 360 problem **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [November 19, 2008, 10:52am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422 "2008-11-19T10:52:26Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![ScSpeed](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/scspeed/32/5105_2.png) [@ScSpeed](https://forums.speedlife.net/u/ScSpeed)\ **Post date:** [November 19, 2008, 10:52am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/1 "2008-11-19T10:52:26Z")
My brothers Xbox starts fine and runs fine, but will only play DVDs and CDs. When i put a game into it it says disk read error or no disk in drive…I called microsoft about the problem becouse it is still under warrenty but they said since it is not a software issue they will not cover it and it costs 100$$. Anybody know hwo to fix this problem? If so let me know! If not i guess im spending 100$ or buying a new cd drive… Alos has this happend to anyone else??? ---
**Author:** ![BuickGN](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/buickgn/32/7200_2.png) [@BuickGN](https://forums.speedlife.net/u/BuickGN)\ **Post date:** [November 19, 2008, 10:55am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/2 "2008-11-19T10:55:00Z")
try cleaning the dvd lens ---
**Author:** ![Jskrapper](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jskrapper/32/7570_2.png) [@Jskrapper](https://forums.speedlife.net/u/Jskrapper)\ **Post date:** [November 19, 2008, 10:59am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/3 "2008-11-19T10:59:36Z")
Happened to me too. I bought a new Disk drive off ebay for $20. All I had to do was switch the old DVD drives’ circut board to the new DVD drive (so some codes match for the system recognize the new hardware) and it works great. You have to take apart the 360 to see wich drive you have before you buy the new one. There are some good how-to’s online, just gotta find them. ---
**Author:** ![ScSpeed](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/scspeed/32/5105_2.png) [@ScSpeed](https://forums.speedlife.net/u/ScSpeed)\ **Post date:** [November 19, 2008, 11:01am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/4 "2008-11-19T11:01:36Z")
> [@Jskrapper](#): > > Happened to me too. > > I bought a new Disk drive off ebay for $20. All I had to do was switch the old DVD drives’ circut board to the new DVD drive (so some codes match for the system recognize the new hardware) and it works great. You have to take apart the 360 to see wich drive you have before you buy the new one. There are some good how-to’s online, just gotta find them. Yeh i was going to do this but i really want to save that for a last resort just because it will void my warranty… ---
**Author:** ![Supraman](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/supraman/32/7307_2.png) [@Supraman](https://forums.speedlife.net/u/Supraman)\ **Post date:** [November 19, 2008, 11:03am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/5 "2008-11-19T11:03:28Z")
google search how to clear your systems cache… sometimes that can cause that error. ---
**Author:** ![Jskrapper](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jskrapper/32/7570_2.png) [@Jskrapper](https://forums.speedlife.net/u/Jskrapper)\ **Post date:** [November 19, 2008, 11:04am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/6 "2008-11-19T11:04:16Z")
> [@ScSpeed](#): > > Yeh i was going to do this but i really want to save that for a last resort just because it will void my warranty… Yeah I tried all of the Non-warranty breaking tricks before I went to ebay and obviously none worked at all. ---
**Author:** ![greenbull](https://avatars.discourse-cdn.com/v4/letter/g/bc8723/32.png) [@greenbull](https://forums.speedlife.net/u/greenbull)\ **Post date:** [November 19, 2008, 11:05am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/7 "2008-11-19T11:05:55Z")
not sure if clearing errors will fix it but. two ways to clear errors. The easiest is to: Hold the sync button on the xbox and press the power button. Keep holding it until the dashboard is completely loaded. ---
**Author:** ![ScSpeed](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/scspeed/32/5105_2.png) [@ScSpeed](https://forums.speedlife.net/u/ScSpeed)\ **Post date:** [November 19, 2008, 11:06am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/8 "2008-11-19T11:06:11Z")
> [@Supraman](#): > > google search how to clear your systems cache… sometimes that can cause that error. Doing it now…:tup: So im guessing your talking about this?? [http://www.youtube.com/watch?v=JClXHeVMQhA&feature=related](http://www.youtube.com/watch?v=JClXHeVMQhA&feature=related) Has that worked for you before?? I guess its worth a try. ---
**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\ **Post date:** [November 19, 2008, 11:10am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/9 "2008-11-19T11:10:36Z")
Sounds like the laser is starting to go. Not sure how MS isn’t covering this under warranty though. If you really are under warranty I’d call back and bitch my way up the supervisor ladder until I got it replaced. If you’re not under warranty you probably just need to adjust the pot to turn up the power on the laser. Not real hard if you know how to use an ohm meter but definitely not for the complete electronics hacking noob. ---
**Author:** ![Supraman](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/supraman/32/7307_2.png) [@Supraman](https://forums.speedlife.net/u/Supraman)\ **Post date:** [November 19, 2008, 11:14am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/10 "2008-11-19T11:14:35Z")
> [@ScSpeed](#): > > Doing it now…:tup: > > So im guessing your talking about this?? [http://www.youtube.com/watch?v=JClXHeVMQhA&feature=related](http://www.youtube.com/watch?v=JClXHeVMQhA&feature=related) > > Has that worked for you before?? I guess its worth a try. [http://news.teamxbox.com/xbox/11131/Xbox-360-Cache-Clear-Code-Revealed/](http://news.teamxbox.com/xbox/11131/Xbox-360-Cache-Clear-Code-Revealed/) > **[Xbox 360: Remember To Clear Your Cache - Gaming News - GameFront](https://www.gamefront.com/games/gamingtoday/article/xbox-360-remember-to-clear-your-cache)** > > Posted on January 5, 2008, William Xbox 360: Remember To Clear Your Cache > > > > > > This week, I decided to dust off my Elder Scrolls IV: Oblivion disc and replay the entire game. I entirely forgot how frustrating the game freezes were with that... [http://www.xboxsolution.com/2008/09/11/nhl-09-disc-read-error-fix/](http://www.xboxsolution.com/2008/09/11/nhl-09-disc-read-error-fix/) I personally have not done this yet… It will erase software updates but those can be downloaded again… My GOW1 and nhl 09 have started doing this so I am probably gonna give this a shot tonight. ---
**Author:** ![ScSpeed](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/scspeed/32/5105_2.png) [@ScSpeed](https://forums.speedlife.net/u/ScSpeed)\ **Post date:** [November 19, 2008, 11:18am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/11 "2008-11-19T11:18:59Z")
> [@JayS](#): > > Sounds like the laser is starting to go. Not sure how MS isn’t covering this under warranty though. If you really are under warranty I’d call back and bitch my way up the supervisor ladder until I got it replaced. > > If you’re not under warranty you probably just need to adjust the pot to turn up the power on the laser. Not real hard if you know how to use an ohm meter but definitely not for the complete electronics hacking noob. Im going to try what supraman is saying 1st if that dont work then im going to try calling Microsoft again. Its been replaced twice already for the red ring but i still dont see why they wont take it… ---
**Author:** ![ScSpeed](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/scspeed/32/5105_2.png) [@ScSpeed](https://forums.speedlife.net/u/ScSpeed)\ **Post date:** [November 20, 2008, 5:57am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/12 "2008-11-20T05:57:56Z")
I opened it to try and fix the disk player and cleaned it out. Now when i turn it on it is giving me an E 75 error with one red light in the bottom right corner…anybody have any ideas??? ---
**Author:** ![BuickGN](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/buickgn/32/7200_2.png) [@BuickGN](https://forums.speedlife.net/u/BuickGN)\ **Post date:** [November 20, 2008, 6:13am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/13 "2008-11-20T06:13:47Z")
thats the dvd drive connection, open it back up and make sure it plugged in all the way ---
**Author:** ![Bacon](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/bacon/32/7230_2.png) [@Bacon](https://forums.speedlife.net/u/Bacon)\ **Post date:** [November 20, 2008, 6:15am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/14 "2008-11-20T06:15:51Z")
If it’s under warranty MS will cover it, unless it’s some shitty extended warranty. ---
**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\ **Post date:** [November 20, 2008, 6:32am UTC](https://forums.speedlife.net/t/help-xbox-360-problem/58422/15 "2008-11-20T06:32:06Z")
> [@ScSpeed](#): > > Im going to try what supraman is saying 1st if that dont work then im going to try calling Microsoft again. Its been replaced twice already for the red ring but i still dont see why they wont take it… How long since you first purchased it? Your 1 years warranty doesn’t keep resetting each time you get an RRoD refurb. Non-rrod issues still go off your original purchase date. If it’s out of warranty and you’ve tried the simple things like compressed air blown in the drive and one of those lens cleaning disks I’d give this a shot: [http://dwl.xbox-scene.com/tutorial/XBOX\_360\_POT\_CALIBRATION\_V1.0\_by\_Moda.pdf](http://dwl.xbox-scene.com/tutorial/XBOX_360_POT_CALIBRATION_V1.0_by_Moda.pdf) If you read through that and you’re completely lost though don’t do it. When I had to do this on my b-inlaws drive I took it from 4.1 down to 3.2 and it’s read every disk he’s put in there since.