# Helpdesk

**URL:** <https://forums.speedlife.net/t/helpdesk/187729>\
**Category:** PittSpeed Off Topic\
**Created:** [January 30, 2007, 1:18pm UTC](https://forums.speedlife.net/t/helpdesk/187729 "2007-01-30T13:18:13Z")\
**Posts on this page:** 1\
**Showing post:** 38

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**Author:** ![newchic](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/newchic/32/5989_2.png) [@newchic](https://forums.speedlife.net/u/newchic)\
**Post date:** [January 31, 2007, 11:33am UTC](https://forums.speedlife.net/t/helpdesk/187729/38 "2007-01-31T11:33:45Z")

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> [@i can't wait to hit the dyno](https://forums.speedlife.net/t/i-cant-wait-to-hit-the-dyno/27605/15):
>
> TAC = Technical Assistance center
> 
> NOC = Network Operations Center
> 
> main thing about expedient is open communication, we have access via phone/email/AIM to anyone in the company. Things usualy get resolved due to that aspect. the ability for me to bug whitey/bobby311 about a NT question helps alot lol.

We have phone/ email / web tickets (users can enter their own tickets)

Everything seems ot get done, but it is so haphazard and un-strustured that I can’t believe it does get done.

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