# NHTSA Expected Complaint Index 2008

**URL:** <https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991>\
**Category:** NYSpeed Automotive\
**Created:** [April 17, 2008, 2:25pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991 "2008-04-17T14:25:20Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![TORQDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/torqdss/32/5125_2.png) [@TORQDSS](https://forums.speedlife.net/u/TORQDSS)\
**Post date:** [April 17, 2008, 2:25pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/1 "2008-04-17T14:25:20Z")

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For all the GM haters… why is there only one GM car? :ohnoes:

_FYI_: The expected issue with the Buick Lucerne is that the dash lights are not bright enough and I believe GM has already changed the design to correct that.

If anyone has any info on the other expected complaints post them up!!

**Car Complaint Index**  
 Thanks to consumer advocate Jack Gillis, author of the 2008 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA). Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better.

**The 2008 Projected Car Complaint Ratings**  **_MODEL_**  **_COMPLAINT INDEX RATIO_**  
   
**Toyota FJ Cruiser**  **28,955**  
**Dodge Nitro**  **24,624**  
**Lexus ES**  **14,567**  
**Hyundai Entourage**  **13,643**  
**Toyota Camry**  **13,381**  
**Jeep Commander**  **11,877**  
**Mitsubishi Outlander**  **10,899**  
**Jeep Wrangler**  **8,082**  
**Volkswagen Rabbit**  **7,555**  
**Volkswagen Passat**  **7,503**  
**Mazda 5**  **6,964**  
**Mercedes Benz R Class**  **6,911**  
**Dodge Caliber**  **6,459**  
**Jeep Compass**  **5,857**  
**Nissan Quest**  **5,805**  
**Audi Q7**  **5,707**  
**Buick Lucerne**  **5,706**  
**Chrysler Aspen**  **5,435**  
**Honda Fit**  **5,201**  
**Lincoln Navigator**  **5,166**

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**Author:** ![Nikuk](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/nikuk/32/7254_2.png) [@Nikuk](https://forums.speedlife.net/u/Nikuk)\
**Post date:** [April 17, 2008, 2:27pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/2 "2008-04-17T14:27:42Z")

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“projected” ratings…?

Just sayin.

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**Author:** ![TORQDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/torqdss/32/5125_2.png) [@TORQDSS](https://forums.speedlife.net/u/TORQDSS)\
**Post date:** [April 17, 2008, 2:32pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/3 "2008-04-17T14:32:08Z")

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i know… but it still makes for good discussion

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**Author:** ![Minglor](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/minglor/32/7373_2.png) [@Minglor](https://forums.speedlife.net/u/Minglor)\
**Post date:** [April 17, 2008, 2:43pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/4 "2008-04-17T14:43:08Z")

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no gti?

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**Author:** ![fairgentleman\_Z](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fairgentleman_z/32/7263_2.png) [@fairgentleman\_Z](https://forums.speedlife.net/u/fairgentleman_Z)\
**Post date:** [April 17, 2008, 2:44pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/5 "2008-04-17T14:44:33Z")

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For all the GM lovers… why is there only one GM car? :ohnoes:

_FYI:_ The reported reliability of the Pontiac Vibe can be attributed to it being a rebaged Toyota.

[http://editorial.autos.msn.com/article.aspx?cp-documentid=435706](http://editorial.autos.msn.com/article.aspx?cp-documentid=435706)

> **BEST OF THE BEST**

> These are models that have performed well in CR road tests **over the years, and have proved to have several or more years** of better-than-average reliability. Listed alphabetically.

> Acura Integra  
> Acura MDX  
> Acura RL  
> Acura RSX  
> Acura TL  
> Acura TSX  
> BMW M3  
> **Buick LaCrosse**  
> Honda Accord  
> Honda Civic  
> Honda Civic Hybrid  
> Honda CR-V  
> Honda Element  
> Honda Odyssey  
> Honda Pilot  
> Honda S2000  
> Infiniti FX  
> Infiniti G20  
> Infiniti G35  
> Infiniti I30, I35  
> Infiniti QX4  
> Lexus ES  
> Lexus ES  
> Lexus GS (RWD)  
> Lexus GX  
> Lexus IS  
> Lexus LS  
> Lexus RX  
> Lexus SC  
> Lincoln Continental  
> Lincoln Town Car  
> Mazda Millenia  
> Mazda MX-5 Miata  
> Mazda Protegé  
> Mazda3  
> Mitsubishi Endeavor  
> Mitsubishi Outlander  
> Nissan Altima  
> Nissan Maxima  
> Nissan Murano  
> Pontiac Vibe  
> Porsche 911 (except '03)  
> Scion tC  
> Scion xB  
> Subaru Baja  
> Subaru Forester  
> Subaru Impreza  
> Subaru Legacy  
> Subaru Outback  
> Toyota 4Runner  
> Toyota Avalon  
> Toyota Camry (except '07 V6)  
> Toyota Camry Solara  
> Toyota Celica  
> Toyota Corolla  
> Toyota Echo  
> Toyota Highlander  
> Toyota Land Cruiser  
> Toyota Matrix  
> Toyota Prius  
> Toyota RAV4  
> Toyota Sequoia  
> Toyota Sienna  
> Toyota Tundra (except '07 V8 4WD)  
> Volvo S60

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**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\
**Post date:** [April 17, 2008, 2:44pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/6 "2008-04-17T14:44:45Z")

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so nobody is going to complain about their shitty resale value? or how their door handles and other misc. shitty plastic parts will fall off eventually?

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**Author:** ![Joe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/joe/32/7219_2.png) [@Joe](https://forums.speedlife.net/u/Joe)\
**Post date:** [April 17, 2008, 3:04pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/7 "2008-04-17T15:04:46Z")

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> [@fairgentleman Z](#):
>
> For all the GM lovers… why is there only one GM car? :ohnoes:
> 
> _FYI:_ The reported reliability of the Pontiac Vibe can be attributed to it being a rebaged Toyota.
> 
> [http://editorial.autos.msn.com/article.aspx?cp-documentid=435706](http://editorial.autos.msn.com/article.aspx?cp-documentid=435706)

Because consumer reports has always humped imports. They write reviews for the person that knows nothing about cars, the same way as, say, toasters. At least OP’s was a better source.

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**Author:** ![fairgentleman\_Z](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fairgentleman_z/32/7263_2.png) [@fairgentleman\_Z](https://forums.speedlife.net/u/fairgentleman_Z)\
**Post date:** [April 17, 2008, 3:05pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/8 "2008-04-17T15:05:36Z")

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.gov is a better source?

I’d say the both suck equally as much.

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**Author:** ![Joe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/joe/32/7219_2.png) [@Joe](https://forums.speedlife.net/u/Joe)\
**Post date:** [April 17, 2008, 3:07pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/9 "2008-04-17T15:07:15Z")

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> [@fairgentleman Z](#):
>
> .gov is a better source?
> 
> I’d say the both suck equally as much.

eh, gov is actual numbers. CR is “this performed well in our road tests, and happens to be reliable.” Then they give the imports the best road test scores.

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**Author:** ![nitroinsane](https://avatars.discourse-cdn.com/v4/letter/n/d26b3c/32.png) [@nitroinsane](https://forums.speedlife.net/u/nitroinsane)\
**Post date:** [April 17, 2008, 3:15pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/10 "2008-04-17T15:15:22Z")

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> [@boardjnky4](#):
>
> so nobody is going to complain about their shitty resale value? or how their door handles and other misc. shitty plastic parts will fall off eventually?

shut up

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**Author:** ![TORQDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/torqdss/32/5125_2.png) [@TORQDSS](https://forums.speedlife.net/u/TORQDSS)\
**Post date:** [April 17, 2008, 3:39pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/11 "2008-04-17T15:39:22Z")

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> [@Joe](#):
>
> eh, gov is actual numbers. CR is “this performed well in our road tests, and happens to be reliable.” Then they give the imports the best road test scores.

agreeing with Joe on this one

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**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\
**Post date:** [April 17, 2008, 4:59pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/12 "2008-04-17T16:59:24Z")

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What a worthless “report.”

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**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\
**Post date:** [April 17, 2008, 5:06pm UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/13 "2008-04-17T17:06:57Z")

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> [@TORQDSS"](#):
>
> For all the GM haters… why is there only one GM car? :ohnoes:

Because GM is good at making dealer complains mysteriously disappear from their computer systems in the middle of an NHTSA investigation? Like the one on GTO strut rub. Amazing how all the complaints GTO owners had made to their dealers magically disappeared from their service history right about the time the NHTSA requested GM to forward all paperwork about the issue to them.  
[http://www.ls2gto.com/forums/showthread.php?t=144519](http://www.ls2gto.com/forums/showthread.php?t=144519)

If they did it on the GTO I’m sure there were others.

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**Author:** ![TORQDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/torqdss/32/5125_2.png) [@TORQDSS](https://forums.speedlife.net/u/TORQDSS)\
**Post date:** [April 18, 2008, 5:24am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/14 "2008-04-18T05:24:35Z")

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^jay i looked in the computer and didn’t see any records of complaints… are you sure the strut rubs?

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**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\
**Post date:** [April 18, 2008, 5:46am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/15 "2008-04-18T05:46:22Z")

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Read some of that thread on ls2gto. It’s a major issue with GTO’s.

Culligan half ass fixed mine by pushing my alignment out so my front tires are no longer rubbing and realigning based on the colapsed strut bushing but my strut bushings are still colapsed. GM corp even got involved, the guy’s name was Brian Dugan, but all he could do was admit Culligan was giving me the shaft and give me a couple free oil changes for my inconvenience.

I’d fight it more but the best I’m going to get from GM is more defective bushings (people who have got their bushing replaced have reported 2nd failure in less than 10k miles) so I’m just waiting to save up a little play money and buy some Pedders aftermarket stuff. I would have fixed it already because just the parts I need to fix the bushing are \< $200 but I really want to wait and order their whole “serious street” package and that’s over 2 grand just in parts.

Anyway, back on topic… When anyone GM starts bragging about how few NHTSA issues they have it gets under my skin after seeing their GTO coverup.

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**Author:** ![psychopjv](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/psychopjv/32/7251_2.png) [@psychopjv](https://forums.speedlife.net/u/psychopjv)\
**Post date:** [April 18, 2008, 9:31am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/16 "2008-04-18T09:31:15Z")

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I love these arguments. Everything has it’s issues. Plain and simple. nothing is perfect learn to accept it. You don’t hear me complaining about how my TL rides stiffer than my 2" lowered trans am. Maybe i’m just more forgiving than the general population of asshats.

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**Author:** ![JayS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jays/32/15375_2.png) [@JayS](https://forums.speedlife.net/u/JayS)\
**Post date:** [April 18, 2008, 10:14am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/17 "2008-04-18T10:14:03Z")

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^ There’s a big difference between not liking how a car rides and a manufacturer hiding details of something that is a major safety issue once the NHTSA opens an investigation. There have been a few serious crashes with GTO’s where the front tire blew out because it went from full tread to completely bald on the inside edge. The worst part is you don’t see it unless you park your car with the wheel turned all the way to the lock because the rubbing is on the inside edge. The outside edge of the tire will look brand new.

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**Author:** ![jhenty](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jhenty](https://forums.speedlife.net/u/jhenty)\
**Post date:** [April 18, 2008, 11:03am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/18 "2008-04-18T11:03:35Z")

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Maybe because the people buying GMs are used to things other brand owners might complain about? I’m not knocking GM, I drive a Silverado, but all the issues I have with the truck I figured would happen, so no complaints from me. If I bought a toyota or honda on the other hand and it was built like this then I’d have something to complain about.

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**Author:** ![psychopjv](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/psychopjv/32/7251_2.png) [@psychopjv](https://forums.speedlife.net/u/psychopjv)\
**Post date:** [April 18, 2008, 11:22am UTC](https://forums.speedlife.net/t/nhtsa-expected-complaint-index-2008/46991/19 "2008-04-18T11:22:20Z")

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> [@JayS](#):
>
> ^ There’s a big difference between not liking how a car rides and a manufacturer hiding details of something that is a major safety issue once the NHTSA opens an investigation. There have been a few serious crashes with GTO’s where the front tire blew out because it went from full tread to completely bald on the inside edge. The worst part is you don’t see it unless you park your car with the wheel turned all the way to the lock because the rubbing is on the inside edge. The outside edge of the tire will look brand new.

Your situation is different. it’s a valid safety reason. I’m speaking of clunks/rattles/minor issues that drive people crazy. The kind of things you hear in my trans am would drive 85% of the population batty.
