# Pontiac warranty work **URL:** \ **Category:** Shift518 Automotive\ **Created:** [May 23, 2011, 4:38pm UTC](https://forums.speedlife.net/t/pontiac-warranty-work/258543 "2011-05-23T16:38:44Z")\ **Posts on this page:** 1\ **Showing post:** 21
**Author:** ![Mk4\_30R\_Ban](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mk4_30r_ban/32/6347_2.png) [@Mk4\_30R\_Ban](https://forums.speedlife.net/u/Mk4_30R_Ban)\ **Post date:** [May 24, 2011, 5:17pm UTC](https://forums.speedlife.net/t/pontiac-warranty-work/258543/21 "2011-05-24T17:17:25Z")
> [@FS: 1994 Acura Integra](https://forums.speedlife.net/t/fs-1994-acura-integra/41065/32): > > If you have an issue like that (I’m going to guess there was a noise that you had to do something to create). It’s always best to insist on going with the Tech for the test drive to make sure he/she is actually doing what you do to create the issue. Can’t speak for what happened here, but I run into that issue sometimes, people are very vague in their description of the issue and you only get 18 minutes for initial diagnosis. So if you don’t find something in that time frame and the service manager doesn’t authorize more it goes outside or your working on it for free. yeah i did that on the 2nd trip to denooyer. i drove with the “master technician/shop foreman” and he said “sounds normal to me” didnt put it on a lift, nothing. they suck. went to northstar a few weeks later. no questions asked, dropped the car off. they called my dad to come in and go over the service invoice. listed was the axles, the seals, bushings and the seat track the tech noticed was in need of replacement. all under warranty. they provided a loaner vehicle since a few items were a few days away. overall a night and day difference in customer service. no more DeNooyer here. --- _[View the full topic](https://forums.speedlife.net/t/pontiac-warranty-work/258543)._