# So I cancelled Time Warner cause they SUCK!!
**URL:** https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020
**Category:** NYSpeed Off Topic
**Created:** [July 7, 2007, 7:54pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020 "2007-07-07T19:54:51Z")
**Posts on this page:** 11
**Page:** 2
### Author:  [@JDMSIR](https://forums.speedlife.net/u/JDMSIR)
#### Post date: [July 8, 2007, 9:31am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/21 "2007-07-08T09:31:13Z")
Im about to giveTW the boot also. I pay $168.00 a month for TV, Internet. I could be paying on a new car with that. I may need to scale it back some.
Ryanmycell- What other packages are available for around $100.00, with HBO, Showtime, and internet?
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### Author:  [@kingsario](https://forums.speedlife.net/u/kingsario)
#### Post date: [July 8, 2007, 9:39am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/22 "2007-07-08T09:39:06Z")
[quote=“ryanmcell,post:14,topic:32020"”]
Kingsario I am almost positive I know who you are based on this one caller we had yesterday a few times.
[/quote]
maybe it was me maybe not lol
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### Author:  [@kingsario](https://forums.speedlife.net/u/kingsario)
#### Post date: [July 8, 2007, 9:41am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/23 "2007-07-08T09:41:44Z")
we should have NYSpeed madd l33t support lines directly to our fellow peeps instead to 1-866…
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### Author:  [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)
#### Post date: [July 8, 2007, 11:36am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/24 "2007-07-08T11:36:18Z")
I dunno I just remember a co-worker Dan, saying someone calling in livid for intermittent connection, was setup for a tc for Sunday, but wanted a supervisor, then the supervisor set it up for Saturday all day. Then the tech on Saturday called us like 3 times cuz he didn’t know what he was doing.
Chino - are you premiere or standard? Wireless or hardwired w/ or w/out router?
JDMSir - I don’t deal with actual rates, I just do the last end of tech support. However, I do know if you call and say hey I’ve been a customer awhile, I want a deal, and be polite but adamant about a lower price, they will give you a discounted rate for everything.
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### Author:  [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)
#### Post date: [July 8, 2007, 11:38am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/25 "2007-07-08T11:38:57Z")
[quote=“Zer0DazE,post:16,topic:32020"”]
my 20/5 \> anything TW and their bs will ever have
my favorite story about them is when they billed me for a PPV fight that they said i ordered 2 weeks before i had their fucking box in my house… and even after telling them that, and them agreeing they still gave me a fucking hard time about it.
that company is a piece of shit.
[/quote]
That sucks, probably just a angry support agent, a lot of them aren’t very polite etc. Something like that should have been an easy fix as we have access to see when everything was setup, ordered, etc. Shitty.
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### Author:  [@chino](https://forums.speedlife.net/u/chino)
#### Post date: [July 8, 2007, 12:06pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/26 "2007-07-08T12:06:47Z")
wired and wireless have same rate, but yes i have a router, its up a bit higher now just under 3mbps
and I am standard, not premier
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### Author:  [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)
#### Post date: [July 8, 2007, 12:44pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/27 "2007-07-08T12:44:50Z")
PM me your number thats on your account, when I’m back in the office Tuesday I’ll see what I can do.
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### Author:  [@JustinH](https://forums.speedlife.net/u/JustinH)
#### Post date: [July 8, 2007, 4:30pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/28 "2007-07-08T16:30:35Z")
I’ve had roadrunner for about a year here in west seneca.
35 bucks a month, and the only time it was down, was when the pole fell down during the october storm.
I would order dsl because its cheaper, but honestly its not that bad a deal.
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### Author:  [@Justin](https://forums.speedlife.net/u/Justin)
#### Post date: [July 8, 2007, 4:52pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/29 "2007-07-08T16:52:27Z")
I can’t stand my shitty Time Warner Internet. My speeds have never been what they were supposed to be, ever. As Soon As Fios is here I will have it.
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### Author:  [@Zer0DazE](https://forums.speedlife.net/u/Zer0DazE)
#### Post date: [July 9, 2007, 5:54am UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/30 "2007-07-09T05:54:05Z")
[quote=“ryanmcell,post:25,topic:32020"”]
That sucks, probably just a angry support agent, a lot of them aren’t very polite etc. Something like that should have been an easy fix as we have access to see when everything was setup, ordered, etc. Shitty.
[/quote]
i never had issues with the rochester TW i had in akron. as a matter of fact i liked it a lot. they had sweet features like if you tuned into a show you could restart it (if you missed the first chunk of it) with out even having dvr. then i got the aledphi/warner when i moved, and was very disappointed with the service and the people on the phones.
they need to step it up or their just going to piss more people off.
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### Author:  [@fiend540](https://forums.speedlife.net/u/fiend540)
#### Post date: [July 9, 2007, 4:28pm UTC](https://forums.speedlife.net/t/so-i-cancelled-time-warner-cause-they-suck/32020/31 "2007-07-09T16:28:56Z")
My roadrunner sucks, it’s constantly losing service, sometimes for a few seconds sometimes a few minutes, it gets rather annoying and the only answer I get from them is that it must be my router, which has worked fine on multiple different providers.
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