# :TDOWN: to BAC **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [November 27, 2006, 9:13am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716 "2006-11-27T09:13:36Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:13am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/1 "2006-11-27T09:13:36Z")
Heres the story and how they fucked me: When I moved her in late Sept I was looking for a nice gym. Saw that the BAC was close to me (downtown one is less than a mile away) and decided to take a look. They offered me a free day and it seemed fine. So I signed up for a 3 month deal @ 99 dollars. Well after the first day I realized I didn’t like it and that a friend of mine is a trainer at Golds Gyn on Wehrle. And even though Golds was like a 10 minute drive, it was much nicer and cheaper (with the friend hookup). So I went back to the BAC and told them the situation and they said yeah no problem you can cancel AND get your money back because its within 3 days of enrollment. That I had to fill out a piece of paper, etc. I filled it out and they said it had to be mailed and not dropped off. So I mailed it on October 6th. Well I check my credit card statement and I got billed 99 dollars and another 39 dollars. So I called em up and was like wtf is going on. Well they claimed they never got my paperwork and that I wasnt eligable for a refund or anything. So I got pissed cuz 130 dollars is one expensive day of working out. I went there and showed them my contract and they said they didnt sign me up for 3 months the guy that signed me up did the wrong contract and that the 99 dollars wasnt for 3 months but was the “initialization” fee and that wasnt refundable. And they claimed also since they never “got” the paperwork that they couldnt stop the contract, etc. Well I call today and bitch and get the supervisor of the billing area and explain I was told by the GM of the downtown club that it was fine and should be reimbursed, and she straight up tells me no. They will not refund anything and that they did get my paperwork a month ago but someone had put it elsewhere. By now I’m pissed and realize I’m gonna take a $130 hit for one day of working out because their company is bullshit and despite what their general manager says their billing dept still won’t credit me. So big thumbs down to the BAC and their company. I even told em I’d take a gift card, or something that I could sell to someone, that way I make some of my money back and they keep business. But they said “call back and maybe” So right now I’m at the point where theres not much more I can do besides get it off my chest. /RANT ---
**Author:** ![badazzss](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@badazzss](https://forums.speedlife.net/u/badazzss)\ **Post date:** [November 27, 2006, 9:16am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/2 "2006-11-27T09:16:52Z")
No, just go down in person, and tell them what happened. You will not pay $ 130 or $ 140 or whatever for one day of working out, you want the refund. Done. Do not leave until you speak to multiple managers, owners, etc. Edit: Trust me they don’t want you down at the front desk complaining while they are trying to signup new members and keep current members happy… ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:20am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/3 "2006-11-27T09:20:45Z")
i was at the front desk complaining, the GM personally gave me the go ahead, and said to tell the lady I was sent by him personally, they even talked on the phone in front of me, and after it the billing manager told me there was nothing she could do. Which was BS cuz the downtown GM that had signed me up gave her an OK and she still said no. I also went back down and told him what she said and he goes, well the billings out of my hands now if they cant do it then I aplologize ---
**Author:** ![badazzss](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@badazzss](https://forums.speedlife.net/u/badazzss)\ **Post date:** [November 27, 2006, 9:27am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/4 "2006-11-27T09:27:24Z")
Seems odd, I don’t think you argued with them enough in person. You paid w/ a CC though - call them and dispute the charge. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:32am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/5 "2006-11-27T09:32:00Z")
oh i def argued with them in person good, but they just refuse to refund anything because of “company policy” ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:32am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/6 "2006-11-27T09:32:22Z")
how would i go about disputing the charge? my cc company wouldnt just take it off would they? ---
**Author:** ![HotRodKid](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/hotrodkid/32/7609_2.png) [@HotRodKid](https://forums.speedlife.net/u/HotRodKid)\ **Post date:** [November 27, 2006, 9:48am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/7 "2006-11-27T09:48:30Z")
call the dispute # on the back of the card when somweone picks up, give them the short version and as “what do i have to do to dispute the charge” they will help you withh everything else ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:50am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/8 "2006-11-27T09:50:50Z")
^^ thanks thats what ill try next ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [November 27, 2006, 9:58am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/9 "2006-11-27T09:58:00Z")
> [@HotRodKid](#): > > call the dispute # on the back of the card > > when somweone picks up, give them the short version and as “what do i have to do to dispute the charge” > > they will help you withh everything else yea, that would have been the next step i woulda done. ---
**Author:** ![catalyst](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/catalyst/32/7279_2.png) [@catalyst](https://forums.speedlife.net/u/catalyst)\ **Post date:** [November 27, 2006, 10:48am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/10 "2006-11-27T10:48:43Z")
Certified mail probably would have been worth the few bucks, to verify they received and signed for your letter. Good luck. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 1:59pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/11 "2006-11-27T13:59:48Z")
> [@catalyst](#): > > Certified mail probably would have been worth the few bucks, to verify they received and signed for your letter. Good luck. i was gonna, but the post office was closed and i had to get it out asap. proly shoulda dished out 10 bucks for overnight and confirmation… but they at least have it now, so we shall see what they will do ---
**Author:** ![Pauly](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/pauly/32/7493_2.png) [@Pauly](https://forums.speedlife.net/u/Pauly)\ **Post date:** [November 27, 2006, 2:43pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/12 "2006-11-27T14:43:39Z")
BAC is famous for this kinda crap. They stung me twice once in the early 90’s then again in like 2004 (i figured they changed–duhhh) Call better Business Bureau see what they say. The owner is local so you might get somewhere. ---
**Author:** ![FASTMOFO](https://avatars.discourse-cdn.com/v4/letter/f/9de053/32.png) [@FASTMOFO](https://forums.speedlife.net/u/FASTMOFO)\ **Post date:** [November 27, 2006, 5:33pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/13 "2006-11-27T17:33:34Z")
1 word…vandalize. ---
**Author:** ![Rx3](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/rx3/32/7194_2.png) [@Rx3](https://forums.speedlife.net/u/Rx3)\ **Post date:** [November 27, 2006, 5:39pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/14 "2006-11-27T17:39:05Z")
> [@catalyst](#): > > Certified mail probably would have been worth the few bucks, to verify they received and signed for your letter. Good luck. Somebody was thinking :tup: See “Bally’s sucks” thread a few lines down in offtopic. Same shit, different company. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 7:01pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/15 "2006-11-27T19:01:19Z")
so ok i called my credit card company & filed a dispute. they said the money will be credited on the next statement… rock on. what happens with disputes anyways? ---
**Author:** ![Rx3](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/rx3/32/7194_2.png) [@Rx3](https://forums.speedlife.net/u/Rx3)\ **Post date:** [November 27, 2006, 8:53pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/16 "2006-11-27T20:53:02Z")
They will tell you to send them whatever proof/documentation if BAC fights your dispute. Send them the proof (it better be good), and no problems. If BAC doesn’t dispute… no problems 🙂 ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [November 27, 2006, 9:42pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/17 "2006-11-27T21:42:52Z")
so since all my proof is verbal (non-recorded), if they dispute it back im fucked? ---
**Author:** ![Mr.Twinkie](https://avatars.discourse-cdn.com/v4/letter/m/d07c76/32.png) [@Mr.Twinkie](https://forums.speedlife.net/u/Mr.Twinkie)\ **Post date:** [November 27, 2006, 10:16pm UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/18 "2006-11-27T22:16:03Z")
Damn all these problems with the gym memberships…Good thing to workout at home lol ---
**Author:** ![Rx3](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/rx3/32/7194_2.png) [@Rx3](https://forums.speedlife.net/u/Rx3)\ **Post date:** [November 28, 2006, 3:11am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/19 "2006-11-28T03:11:42Z")
> [@ryanmcell](#): > > so since all my proof is verbal (non-recorded), if they dispute it back im fucked? possibly :fyi: If you don’t have anything in writing, then just pray they don’t follow up and dispute your dispute. ---
**Author:** ![Fry](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/fry/32/7284_2.png) [@Fry](https://forums.speedlife.net/u/Fry)\ **Post date:** [November 28, 2006, 5:00am UTC](https://forums.speedlife.net/t/tdown-to-bac/20716/20 "2006-11-28T05:00:10Z")
Can you dispute their dispute of your dispute? I \<3 Fitness Factory. Paid a one time fee and I’m set for a year. And the fee was a whopping $349 for the whole year. It was so cheap that I don’t even feel that bad about being a lazy bastard and hardly ever going. :tup: [Next page](https://forums.speedlife.net/t/tdown-to-bac/20716.md?page=2)