# Tech support takes alot of patience...

**URL:** https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090
**Category:** NYSpeed Off Topic
**Created:** [July 24, 2008, 10:35am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090 "2008-07-24T10:35:41Z")
**Posts on this page:** 20
**Page:** 5

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### Author: ![Skurge](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/skurge/32/7285_2.png) [@Skurge](https://forums.speedlife.net/u/Skurge)
#### Post date: [July 24, 2008, 2:00pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/81 "2008-07-24T14:00:44Z")

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> [@IROC-Z](#):
>
> Ahh, I feel your pain Jay/Kev. When I started hanging up on people, I knew it was time to move on. Training was nice though, got me off the phones. One of my favorites was when Chris (Skurge420) was on the phone with someone that couldn’t read. Then she got put on speaker phone why Chris just yelled, haha.
> 
> One of my personal favorites was when a guy told me “I was a stupid fucking dick head that needs to go back to computer school because his 56k was slow”. Man I messed with that guy bad. He got so mad but wouldn’t hang up. So I just kept stringing him along making him do pointless things.

ahahahaha yea the one that couldn’t read, i almost forgot about that

me: alright, now click on ok  
her: which one is that?  
me: the one that has the o and the k on it

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### Author: ![SkunkApe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/skunkape/32/7575_2.png) [@SkunkApe](https://forums.speedlife.net/u/SkunkApe)
#### Post date: [July 24, 2008, 2:09pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/82 "2008-07-24T14:09:56Z")

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ahh…the classic one with the lady said to me “i aint no serial killah” and hung up on me.

called the next day and apologized because she was having a bad day

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### Author: ![djdstar](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/djdstar/32/7617_2.png) [@djdstar](https://forums.speedlife.net/u/djdstar)
#### Post date: [July 24, 2008, 2:40pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/83 "2008-07-24T14:40:54Z")

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man this thread is great

im really glad my grandparents arent that retarded!

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### Author: ![Bassdegrime](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/bassdegrime/32/5027_2.png) [@Bassdegrime](https://forums.speedlife.net/u/Bassdegrime)
#### Post date: [July 24, 2008, 2:55pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/84 "2008-07-24T14:55:47Z")

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> [@Vile](#):
>
> you guys have no idea… trying being on their turf… in their homes…  
> there’s no place to hide…

I’m pretty sure that if i had to go to the customers house all the time to troubleshoot, i would have a tazer

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### Author: ![DrDoS](https://avatars.discourse-cdn.com/v4/letter/d/ccd318/32.png) [@DrDoS](https://forums.speedlife.net/u/DrDoS)
#### Post date: [July 24, 2008, 3:05pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/85 "2008-07-24T15:05:15Z")

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> [@SkunkApe](#):
>
> ahh…the classic one with the lady said to me “i aint no serial killah” and hung up on me.
> 
> called the next day and apologized because she was having a bad day

lmao I remember that,  
I kind of miss the old days at LN.

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### Author: ![OfficerK](https://avatars.discourse-cdn.com/v4/letter/o/4da419/32.png) [@OfficerK](https://forums.speedlife.net/u/OfficerK)
#### Post date: [July 24, 2008, 3:08pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/86 "2008-07-24T15:08:27Z")

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go spill some code red on yourself

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### Author: ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)
#### Post date: [July 24, 2008, 3:13pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/87 "2008-07-24T15:13:13Z")

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I don’t know how some of you worked at LN so long…

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### Author: ![JUICEDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/juicedss/32/7185_2.png) [@JUICEDSS](https://forums.speedlife.net/u/JUICEDSS)
#### Post date: [July 24, 2008, 5:55pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/88 "2008-07-24T17:55:59Z")

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My .02…

The trick is to work at a place that has semi intelligent users. I have done support for longer than most of you have been alive. (Insert old jokes here).

I worked at a company for 6 years that delivered stock quotes via satellite to your PC before the internet became main stream. That group of users were educated and pretty tech savvy.

I worked at the International Monetary Fund in DC supporting Economists for 6.

I’ve been where I am now at a law firm for 7 years now although I haven’t done support in about a year.

It also takes a patient person to do this kind of work as well. In 19 years, I have only hung up twice on a user. That was because they crossed a line with me.

It’s certainly not for everyone but it has been a good career for me…

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### Author: ![ILCisDEAD](https://avatars.discourse-cdn.com/v4/letter/i/a87d85/32.png) [@ILCisDEAD](https://forums.speedlife.net/u/ILCisDEAD)
#### Post date: [July 24, 2008, 6:11pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/89 "2008-07-24T18:11:36Z")

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Wow… I totally envisioned you as like a blacksmith with your anvil and hammer all day long making swords for the next crusade or something totally badass like that.

:tdown: to Butch being a support guy.

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### Author: ![Vile](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/vile/32/7595_2.png) [@Vile](https://forums.speedlife.net/u/Vile)
#### Post date: [July 24, 2008, 6:12pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/90 "2008-07-24T18:12:27Z")

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oh and did i mention having to help a quad who has to type by wearing a hat with a stick and can only say/drool letters when they try to talk? or how about the lady that was blind?

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### Author: ![JUICEDSS](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/juicedss/32/7185_2.png) [@JUICEDSS](https://forums.speedlife.net/u/JUICEDSS)
#### Post date: [July 24, 2008, 6:18pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/91 "2008-07-24T18:18:26Z")

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> [@ILCisDEAD](#):
>
> Wow… I totally envisioned you as like a blacksmith with your anvil and hammer all day long making swords for the next crusade or something totally badass like that.
> 
> :tdown: to Butch being a support guy.

Imagine that, I even went to college too! lol

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### Author: ![Adictd2b00st](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/adictd2b00st/32/7625_2.png) [@Adictd2b00st](https://forums.speedlife.net/u/Adictd2b00st)
#### Post date: [July 28, 2008, 9:05am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/92 "2008-07-28T09:05:12Z")

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haha just took a call…asked for the guys username:

“its d like in david, r like in robert, a like in apple, l like in lion, i like in lion, o like in lion, n like in lion”

who does that 🤣

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### Author: ![Skurge](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/skurge/32/7285_2.png) [@Skurge](https://forums.speedlife.net/u/Skurge)
#### Post date: [July 28, 2008, 10:25am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/93 "2008-07-28T10:25:53Z")

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> [@Adictd2b00st](#):
>
> haha just took a call…asked for the guys username:
> 
> “its d like in david, r like in robert, a like in apple, l like in lion, i like in lion, o like in lion, n like in lion”
> 
> who does that 🤣

someone is a little bit slow rofl

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### Author: ![SkunkApe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/skunkape/32/7575_2.png) [@SkunkApe](https://forums.speedlife.net/u/SkunkApe)
#### Post date: [July 28, 2008, 10:28am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/94 "2008-07-28T10:28:07Z")

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HAHAHAHHAHAHA

stupid lnet users

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<div class="post-metadata">

### Author: ![Joe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/joe/32/7219_2.png) [@Joe](https://forums.speedlife.net/u/Joe)
#### Post date: [July 28, 2008, 10:34am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/95 "2008-07-28T10:34:55Z")

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> [@Adictd2b00st](#):
>
> haha just took a call…asked for the guys username:
> 
> “its d like in david, r like in robert, a like in apple, l like in lion, i like in lion, o like in lion, n like in lion”
> 
> who does that 🤣

My old music teacher in HS (who also gave the spelling bee) used to even 1-up that, and use words where the letter is silent.

“e, as in euphemism. p, as in pneumonia.”

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### Author: ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)
#### Post date: [July 28, 2008, 10:48am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/96 "2008-07-28T10:48:20Z")

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> [@Fry](#):
>
> lol \<3 country music

you just dropped a couple of cool points.

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### Author: ![yamba6](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/yamba6/32/5161_2.png) [@yamba6](https://forums.speedlife.net/u/yamba6)
#### Post date: [July 28, 2008, 11:26am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/97 "2008-07-28T11:26:48Z")

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microwavable internet exploder  
:smash2:

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### Author: ![SkunkApe](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/skunkape/32/7575_2.png) [@SkunkApe](https://forums.speedlife.net/u/SkunkApe)
#### Post date: [July 28, 2008, 11:29am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/98 "2008-07-28T11:29:12Z")

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internal explorer

mozzarella firefox

foxfire

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### Author: ![Poose22](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/poose22/32/7252_2.png) [@Poose22](https://forums.speedlife.net/u/Poose22)
#### Post date: [July 28, 2008, 11:40am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/99 "2008-07-28T11:40:36Z")

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god i hate these people we talk to…

im talking to this one jeriatric lady now, and while her computer is restarting, she says: “sorry this is taking so long, i have dialup”.

the things people say really does make me laugh.

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### Author: ![ShiftDead](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/shiftdead/32/7508_2.png) [@ShiftDead](https://forums.speedlife.net/u/ShiftDead)
#### Post date: [July 28, 2008, 11:40am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/100 "2008-07-28T11:40:58Z")

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CX “I’m getting page cannot be displayed”  
ME “Are you connected”  
CX “Do you think I am some kind of idiot”  
ME “Well sir if I could answer honestly I would say yes”  
CX “WHAT WAS YOUR NAME?”

Damn the call was dropped

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