# Tech support takes alot of patience...

**URL:** https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090
**Category:** NYSpeed Off Topic
**Created:** [July 24, 2008, 10:35am UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090 "2008-07-24T10:35:41Z")
**Posts on this page:** 1
**Showing post:** 110

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### Author: ![Poose22](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/poose22/32/7252_2.png) [@Poose22](https://forums.speedlife.net/u/Poose22)
#### Post date: [July 28, 2008, 12:15pm UTC](https://forums.speedlife.net/t/tech-support-takes-alot-of-patience/52090/110 "2008-07-28T12:15:18Z")

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> [@yeamabu](#):
>
> i have 2 personal bests.
> 
> 1. my first day ever of taking calls, even when i was being trained. " sir, im going to need you to call your computer manufacture due to your modem not responding correctly" customer: “oohhh…ok” (customer crying over the phone, who is in fact a grown man) wow a grown man crying because his dialup modem wont work
> 
> 2. took me literally 25 min just to get someone into control panel on windows vista. a total of 1 hour and 20 min by the end of the call for a new setup. (which should only take at most 10 min) by the end i told them someone would need to call in because i couldnt help her anymore. she went threw the whole connection setup and at the end when you click on connect, even if your on the same phone line. she canceled out of the error instead of clicking on setup the connection anyways. so all that time was wasted on doing nothing at all! awsome

ahhh i hate when people close out the setup screens, especially when they’re retarded and take 20+ minutes to get to it

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