# The Shop CT-stay away **URL:** \ **Category:** Shift518 Automotive\ **Created:** [November 13, 2011, 1:47am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300 "2011-11-13T01:47:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![TurboTravis](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/turbotravis/32/6406_2.png) [@TurboTravis](https://forums.speedlife.net/u/TurboTravis)\ **Post date:** [November 13, 2011, 1:47am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/1 "2011-11-13T01:47:53Z")
I was hesitant to post this, but I can’t help it. I don’t want to see other friends get ripped off like I did- Got my car tuned on May 1st by John@The Shop CT. Got the car home, and A/F ratio was WAY off. John came up 2 weeks later and kinda fixed the A/F ratio, but not really. He was unaware that with 5 minutes of work, that you could integrate the wideband signal into the stock ECU. Tried to contact John@TheShopCT, but everytime we spoke, he made it feel like I was bothering him… Discovered that John locked the ECU. Had TSCOMPTUNED re-tune the car, and could not be happier. -Travis EDIT-adding this more though explanation This letter is in regards to my account # xxxx. I brought my 2003 Mitsubishi Lancer Evolution to “The Shop CT” on April 30th, 2011 to get the car’s computer tuned for optimal vehicle performance. I was charged $817.50 (on the same date) for this service. Several months later, I discovered that “The Shop CT” had ‘locked’ the vehicles computer so only they (The Shop CT) could access it. The computer was ‘locked’ without my approval or knowledge. The ‘locking’ of this cars computer caused several problems for me. In late August, it became apparent to me that the ‘tune’ needed work. I tried to contact The Shop CT with questions, and they were unresponsive to my inquiries, and the one time that I was able to talk to them, they were rude and acted as if they were doing a favor to take my call. At that point, it became apparent that I needed to look elsewhere for tuning help. While getting assistance from another friend/tuner, it became apparent that The Shop CT locked the computer. In closing, I feel that it was very unprofessional for The Shop CT to lock this car’s computer without notifying me, the customer, who brought the vehicle over 4 hours on a trailer for them to tune. I informed The Shop CT that I was unhappy with this, but they stood behind their choice to lock the computer without my knowledge. With all of this said, I’m disputing their charge of $817.50 on April 30th, 2011 and would like to be refunded in full for their tuning service on my 2003 Mitsubishi Lancer Evolution. Please feel free to contact me at xxxxx with any concerns or questions. (yes I’m disputing the charge) ---
**Author:** ![SDP](https://avatars.discourse-cdn.com/v4/letter/s/e95f7d/32.png) [@SDP](https://forums.speedlife.net/u/SDP)\ **Post date:** [November 13, 2011, 3:45am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/2 "2011-11-13T03:45:38Z")
Seamus had a stint working there and had awful things to say… ---
**Author:** ![DRock518](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/drock518/32/6363_2.png) [@DRock518](https://forums.speedlife.net/u/DRock518)\ **Post date:** [November 13, 2011, 5:15am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/3 "2011-11-13T05:15:42Z")
Seamus left there already? Dam he relocated for that too didnt he? ---
**Author:** ![Cossey](https://avatars.discourse-cdn.com/v4/letter/c/3ec8ea/32.png) [@Cossey](https://forums.speedlife.net/u/Cossey)\ **Post date:** [November 13, 2011, 5:26am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/4 "2011-11-13T05:26:14Z")
> [@lol, deal of a lifetime for the ladies.](https://forums.speedlife.net/t/lol-deal-of-a-lifetime-for-the-ladies/42539/3): > > Vid’s are one thing, customer service is another… > > After my tune at The Shop (Norwalk CT) in early May, my car was instantly running over a half a point richer when brought back home. The Shops fault? Absolutely not, it was due to the climate change (several E85 cars have seen this same issue). 2 weeks later, my tuner, John, traveled over 3 hours north to Warrensburg with my car top priority to tune. Did he ask for any money? No. Would anyone else of done what he did (traveled to me for free)? Probably not. Regardless of what the vids portrait, they give a shit and their dedication to making things right has been proven to me. > [@New twist on the WMD in Iraq](https://forums.speedlife.net/t/new-twist-on-the-wmd-in-iraq/42535/8): > > I agree that some of these videos could give people the wrong impression of them. I’m just trying to defend friends who have given myself and my car attention that exceeds my expectations. > [@New twist on the WMD in Iraq](https://forums.speedlife.net/t/new-twist-on-the-wmd-in-iraq/42535/9): > > I’d say that traveling 3 hours on a Saturday to ‘fix’ a tune (that only needed work because the car was brought out of the climate that it was tuned on, on a climate temperamental fuel) is running a business pretty well and going above and beyond to take care of their customer. > [@FS/FT: 92 civic hatch turbo \*\*\*SOLD\*\*\*](https://forums.speedlife.net/t/fs-ft-92-civic-hatch-turbo-sold/37029/131): > > Lock this shit up-John, Jimmy and The Shop CT are a GREAT bunch of guys, don’t twist this shit into an Ethugging contest. > [@WTBorrow: Engine hoist tomorrow (Sunday)](https://forums.speedlife.net/t/wtborrow-engine-hoist-tomorrow-sunday/42461/5): > > Nothing to do with location-The Shop CT provides great, experienced AWD work/tuning and their staff actually gives a shit. (I’m sure Synapse does the same for the Honda guys) Spoke too soon, BRO! /joking around. I’m surprised you didn’t think of bringing the car to Synapse since they have AWD now and have an excellent reputation. If I’ve heard 1% of the horror stories about The Shop, that’d still be more horror stories then I’ve heard about Synapse. ---
**Author:** ![d\_gage](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/d_gage/32/6321_2.png) [@d\_gage](https://forums.speedlife.net/u/d_gage)\ **Post date:** [November 13, 2011, 5:33am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/5 "2011-11-13T05:33:13Z")
> [@\*\*\*\*\*Official: Mighty Meet Thread\*\*\*\*\*](https://forums.speedlife.net/t/official-mighty-meet-thread/10918/3454): > > Spoke too soon, BRO! > > /joking around. > > I’m surprised you didn’t think of bringing the car to Synapse since they have AWD now and have an excellent reputation. If I’ve heard 1% of the horror stories about The Shop, that’d still be more horror stories then I’ve heard about Synapse. +rep, laughed reading this. ---
**Author:** ![LKSi](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/lksi/32/6316_2.png) [@LKSi](https://forums.speedlife.net/u/LKSi)\ **Post date:** [November 13, 2011, 8:20am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/6 "2011-11-13T08:20:08Z")
Another complete hypocritical thread by TT… waiting for you to make a thread “FUCK GUNS N ROSES” or something. And I would not get tuned at Synapse if my life depended on it. ---
**Author:** ![underboosted](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/underboosted/32/6424_2.png) [@underboosted](https://forums.speedlife.net/u/underboosted)\ **Post date:** [November 13, 2011, 8:38am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/7 "2011-11-13T08:38:19Z")
> [@FS: 99 Yamaha Banshee...SALE PENDING](https://forums.speedlife.net/t/fs-99-yamaha-banshee-sale-pending/45249/15): > > Another complete hypocritical thread by TT… waiting for you to make a thread “FUCK GUNS N ROSES” or something. And I would not get tuned at Synapse if my life depended on it. Not being a Dick but why wouldn’t you go there? ---
**Author:** ![looksexyS2000](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/looksexys2000/32/6666_2.png) [@looksexyS2000](https://forums.speedlife.net/u/looksexyS2000)\ **Post date:** [November 13, 2011, 8:43am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/8 "2011-11-13T08:43:22Z")
> [@How Many People On Nyspeed](https://forums.speedlife.net/t/how-many-people-on-nyspeed/46330/161): > > Not being a Dick but why wouldn’t you go there? not gonna lie but i will never go back to synapse myself ---
**Author:** ![LKSi](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/lksi/32/6316_2.png) [@LKSi](https://forums.speedlife.net/u/LKSi)\ **Post date:** [November 13, 2011, 8:48am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/9 "2011-11-13T08:48:41Z")
I’ve seen some close friends get RAPED there, and now that my friend no longer works there, I really have no reason. I’m not trying to start trouble. Just sayin. ---
**Author:** ![jdaniels](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jdaniels/32/6399_2.png) [@jdaniels](https://forums.speedlife.net/u/jdaniels)\ **Post date:** [November 13, 2011, 9:07am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/10 "2011-11-13T09:07:30Z")
> [@WTB: Battery Relocation Kit](https://forums.speedlife.net/t/wtb-battery-relocation-kit/46575/4): > > I’ve seen some close friends get RAPED there, and now that my friend no longer works there, I really have no reason. I’m not trying to start trouble. Just sayin. Raped? As in forcefully penetrated by penises? :ohnoes ---
**Author:** ![TurboTravis](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/turbotravis/32/6406_2.png) [@TurboTravis](https://forums.speedlife.net/u/TurboTravis)\ **Post date:** [November 13, 2011, 9:07am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/11 "2011-11-13T09:07:45Z")
> [@\*\*\*\*\*Official: Mighty Meet Thread\*\*\*\*\*](https://forums.speedlife.net/t/official-mighty-meet-thread/10918/3454): > > Spoke too soon, BRO! > > /joking around. > > I’m surprised you didn’t think of bringing the car to Synapse since they have AWD now and have an excellent reputation. If I’ve heard 1% of the horror stories about The Shop, that’d still be more horror stories then I’ve heard about Synapse. LOL! I deserve to get ribbed for this. I made the thread and knew it was coming. That’s fine, I’m just trying to prevent friends from going down the same road I did. ---
**Author:** ![88slowmarro](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/88slowmarro/32/6339_2.png) [@88slowmarro](https://forums.speedlife.net/u/88slowmarro)\ **Post date:** [November 13, 2011, 10:16am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/12 "2011-11-13T10:16:53Z")
Awaiting boxersix to tell some good stories of this place , ---
**Author:** ![Boost\_Creep](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/boost_creep/32/6366_2.png) [@Boost\_Creep](https://forums.speedlife.net/u/Boost_Creep)\ **Post date:** [November 13, 2011, 10:20am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/13 "2011-11-13T10:20:18Z")
Cossey OWNED. I been saying this for EVER. TT been backing The Shop for awhile now. ---
**Author:** ![jdaniels](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jdaniels/32/6399_2.png) [@jdaniels](https://forums.speedlife.net/u/jdaniels)\ **Post date:** [November 13, 2011, 10:22am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/14 "2011-11-13T10:22:43Z")
At least he freely admitted that he was wrong. He never had to say any of this, he’s simply looking to guide people away from the same thing he went through. ---
**Author:** ![LKSi](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/lksi/32/6316_2.png) [@LKSi](https://forums.speedlife.net/u/LKSi)\ **Post date:** [November 13, 2011, 10:25am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/15 "2011-11-13T10:25:30Z")
yea, Travis never has a problem admitting he was wrong. I’m wondering what that one kid who works for The Shop has to say ---
**Author:** ![TurboTravis](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/turbotravis/32/6406_2.png) [@TurboTravis](https://forums.speedlife.net/u/TurboTravis)\ **Post date:** [November 13, 2011, 10:26am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/16 "2011-11-13T10:26:36Z")
> [@5/10/08 - NYSpeed Photoshoot EVERYTHING IS SET AND READY TO GO FOR SATURDAY](https://forums.speedlife.net/t/5-10-08-nyspeed-photoshoot-everything-is-set-and-ready-to-go-for-saturday/46358/36): > > Cossey OWNED. > > I been saying this for EVER. TT been backing The Shop for awhile now. Oh well-unlike you, at least I found a solution to my dumpy tune. ---
**Author:** ![TurboTravis](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/turbotravis/32/6406_2.png) [@TurboTravis](https://forums.speedlife.net/u/TurboTravis)\ **Post date:** [November 13, 2011, 10:30am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/17 "2011-11-13T10:30:26Z")
John also locked the tune on Larry’s Evo. It’s literally no different than someone selling you an engine, then discovering months later that you cannot pull the valve cover off. I approached The Shop CT in a respectful manner about finding a solution, but they wanted no part. ---
**Author:** ![6SPD\_S4](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/6spd_s4/32/6326_2.png) [@6SPD\_S4](https://forums.speedlife.net/u/6SPD_S4)\ **Post date:** [November 13, 2011, 10:53am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/18 "2011-11-13T10:53:04Z")
How’s Seamus doing? ---
**Author:** ![88slowmarro](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/88slowmarro/32/6339_2.png) [@88slowmarro](https://forums.speedlife.net/u/88slowmarro)\ **Post date:** [November 13, 2011, 10:56am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/19 "2011-11-13T10:56:47Z")
Locking the tune is ridiculous . Only reason is to hide suttin or to protect a under secretev brotune and I’m sure it wasn’t security reason … look at some old s.t.I after he got it back from there and a few others ---
**Author:** ![psi2high](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/psi2high/32/6320_2.png) [@psi2high](https://forums.speedlife.net/u/psi2high)\ **Post date:** [November 13, 2011, 10:59am UTC](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300/20 "2011-11-13T10:59:01Z")
Sucks to hear but thats the name of the game. Ive never had Synapse do me dirty but like the saying goes you cant please every body [Next page](https://forums.speedlife.net/t/the-shop-ct-stay-away/261300.md?page=2)