# Timing Belt Job Performed Twice

**URL:** https://forums.speedlife.net/t/timing-belt-job-performed-twice/267716
**Category:** Shift518 Automotive
**Created:** [September 13, 2013, 1:24pm UTC](https://forums.speedlife.net/t/timing-belt-job-performed-twice/267716 "2013-09-13T13:24:00Z")
**Posts on this page:** 1
**Showing post:** 134

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### Author: ![TonyJ124](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tonyj124/32/6380_2.png) [@TonyJ124](https://forums.speedlife.net/u/TonyJ124)
#### Post date: [September 18, 2013, 6:17am UTC](https://forums.speedlife.net/t/timing-belt-job-performed-twice/267716/134 "2013-09-18T06:17:17Z")

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> [@Very good deal on a winter car](https://forums.speedlife.net/t/very-good-deal-on-a-winter-car/53461/18):
>
> Ok I’m not seeing this napa certified issue as you guys are and I believe you guys are seeing it wrong also . I see it as d.c wanted a napa certified repair facility to look it over etc as he feels there more honest or what have u . Not as napa would cover anything

It is stated very clear to me in ASS’ first reply that ASS WOULD have taken action to help if OP brought the car to a NAPA Auto Care facility to have the job warrantied. This just doesn’t make clear sense to me, since NAPA would not honor a warranty claim for the service they performed. ASS is clearly taking the stance of “you didn’t take it to NAPA, so we can’t warranty it, sorry” which is crap, since NAPA would NOT warranty this repair regardless. I’d have more respect for ASS if they just said, “OP, you’re a jerk, and we don’t want to give you any money back.” It feels like they’re hiding behind this NAPA warranty so they don’t have to pay or be the bad guy. OP has had some issues with them in the past and ASS is either a) passively telling OP to fuck right off or b)making excuses so they don’t have to cut a check.

Read below. It is clearly stated that ASS WOULD have assisted in warrantying the repair through NAPA, but since the vehicle wasn’t taken to a NAPA AC facility, their hands are tied. However, NAPA would not have issued ASS any credit for the labor expended on a service that later failed within the warranty period due to POTENTIAL technician error or bolt failure, because the parts were customer supplied. Potentially, because I guess pictures are pending. I get that proof is required, that is completely understandable.

> [@FS: The Turdblowers Garage Sale!](https://forums.speedlife.net/t/fs-the-turdblowers-garage-sale/53377/4):
>
> …We did that repair in April. There is a 12 / 12000 mile warranty as a Napa AutoCare Facility. Harold and I finished that job ourselves. its now been over 3000 miles and 5 months. Chris supplied his own parts
> 
> The Napa Autocare warranty is nation wide. So Chris as I mentioned the proper procedure should have been to call here once the problem occurred. We would have been able to forward you through Corporate to a Napa Autocare in Florida. Knowing the repaired was done here and communication with Napa and Albany Speed would have been able to help you with the repairs. In having another shop make the repair and then calling us for warranty creates a problem to complete as we would have wanted to…
> 
> So I cannot assist with a warranty due to the process that was taken.

I think the biggest lesson learned here is not to bring your own maintenance parts to a servicing facility. You can’t expect them to take ownership of your own parts once they are installed. Maybe having clear rules on such things would help independent shops avoid potential exposure to situations like this?

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