# trips symantec and kills net for 10min

**URL:** <https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165>\
**Category:** Network Information\
**Created:** [August 7, 2013, 10:23am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165 "2013-08-07T10:23:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 10:23am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/1 "2013-08-07T10:23:55Z")

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no idea what the deal is, but the past week when I try to get onto NYspeed it trips some blocker or something on symantec and then symantec disables internet connectivity for 10mins. It happens 100% of the time on chrome and about 40% of the time on internet explorer…what gives :gotme:

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [August 7, 2013, 10:30am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/2 "2013-08-07T10:30:35Z")

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Whats symantec say? screen shot?

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**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\
**Post date:** [August 7, 2013, 10:46am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/3 "2013-08-07T10:46:13Z")

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strange since norton web safe doesn’t report any issues with the site

**[https://safeweb.norton.com/report/show?url=nyspeed.com](https://safeweb.norton.com/report/show?url=nyspeed.com)**

---------- Post added at 01:46 PM ---------- Previous post was at 01:45 PM ----------

then again, it’s Symantec… nothing surprises me with these guys

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**Author:** ![Blue\_Eyed\_Devil](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/blue_eyed_devil/32/7292_2.png) [@Blue\_Eyed\_Devil](https://forums.speedlife.net/u/Blue_Eyed_Devil)\
**Post date:** [August 7, 2013, 10:55am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/4 "2013-08-07T10:55:51Z")

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I was just about to post this same thing. It only happens at work. (?)

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [August 7, 2013, 10:59am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/5 "2013-08-07T10:59:54Z")

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Post a screenshot 🙂

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**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 11:05am UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/6 "2013-08-07T11:05:15Z")

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> [@Blue Eyed Devil](#):
>
> I was just about to post this same thing. It only happens at work. (?)

same here…but now I can’t get it to do it. LOL

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**Author:** ![mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@mark](https://forums.speedlife.net/u/mark)\
**Post date:** [August 7, 2013, 12:11pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/7 "2013-08-07T12:11:14Z")

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what edition and version of symantec.  
what does it say in the log files?

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [August 7, 2013, 12:18pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/8 "2013-08-07T12:18:32Z")

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> [@mark](#):
>
> what edition and version of symantec.  
> what does it say in the log files?

Why would they give you any useful info :lol:

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**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 12:19pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/9 "2013-08-07T12:19:39Z")

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OK. Does this, followed by a second bubble saying it’s closing off the IP address for 10mins

[ATTACH=CONFIG]24290[/ATTACH]

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**Author:** ![mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@mark](https://forums.speedlife.net/u/mark)\
**Post date:** [August 7, 2013, 12:40pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/10 "2013-08-07T12:40:41Z")

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i bet its something to do witht he add banner server is its not local to the forum server. you might be able to configure an exception wihin symantec, unless your a locked down client managed by a central server. are you using SEP?, and locally managed or centrally managed?

---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------

> [@LZ](#):
>
> Why would they give you any useful info :lol:

Because everyone thinks IT people are David Copperfield’s or Shawn Spencer’s. Then when you finally figure it out and its a user problem, you become a third thing… an asshole… because no matter how well you tell a user in a nice way that the problem was caused cause they did something, you are still an asshole. lol

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**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 12:45pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/11 "2013-08-07T12:45:56Z")

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> [@mark](#):
>
> what edition and version of symantec.  
> what does it say in the log files?

> [@LZ](#):
>
> Why would they give you any useful info :lol:

> [@mark](#):
>
> i bet its something to do witht he add banner server is its not local to the forum server. you might be able to configure an exception wihin symantec, unless your a locked down client managed by a central server. are you using SEP?, and locally managed or centrally managed?
> 
> ---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------
> 
> Because everyone thinks IT people are David Copperfield’s or Shawn Spencer’s. Then when you finally figure it out and its a user problem, you become a third thing… an asshole… because no matter how well you tell a user in a nice way that the problem was caused cause they did something, you are still an asshole. lol

I don’t have any of this information because I’m simply a user on a network computer at my employer. it’s only recently become an issue…come to think of it, only ever since the NAPA discount coupon thing comes up on all pages now. At home, I can disable network threat protection and go back to using the internet like a normal person. Here I don’t have admin privileges to go investigating why it’s occurring.

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**Author:** ![mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@mark](https://forums.speedlife.net/u/mark)\
**Post date:** [August 7, 2013, 12:51pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/12 "2013-08-07T12:51:22Z")

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you need to go take your admin a 6 pack of mt.dew or a couple XL DD coffee’s and explain the situation to them… 🙂 your centrally managed I bet.

good luck.

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**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 1:00pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/13 "2013-08-07T13:00:09Z")

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that’s sketchy…I’ll probably get in trouble for spending time on NYspeed on the clock lol. I have a civil service job…

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**Author:** ![mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@mark](https://forums.speedlife.net/u/mark)\
**Post date:** [August 7, 2013, 1:06pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/14 "2013-08-07T13:06:26Z")

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all those popups are logged, so they probably know anyways. sorry.

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<div class="post-metadata">

**Author:** ![focusinprogress](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/focusinprogress/32/7227_2.png) [@focusinprogress](https://forums.speedlife.net/u/focusinprogress)\
**Post date:** [August 7, 2013, 1:15pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/15 "2013-08-07T13:15:08Z")

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> [@mark](#):
>
> all those popups are logged, so they probably know anyways. sorry.

oh I know it’s logged, I just don’t think it’s smart to go see the network guy we secretly call “the coffee nazi” and be like “so hey, this website I like spending a lot of my time on here at work that has nothing to do with work won’t let me use if cause of some settings on the antivirus…wanna fix that so I can continue to waste time?” LOL.

Thanks for some clarification though. Guess I’ll just have to enjoy whatever NYspeed’ing the browser allows haha.

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [August 7, 2013, 1:28pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/16 "2013-08-07T13:28:25Z")

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If you can install browser plugins you might be able to use NoScript/Adblock to block whatever content is tripping the AV.

It’s probably a link to some 3rd party ad/tracking crap

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**Author:** ![mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@mark](https://forums.speedlife.net/u/mark)\
**Post date:** [August 7, 2013, 1:35pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/17 "2013-08-07T13:35:52Z")

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^^^ good idea. hopefully he has perms to install

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**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\
**Post date:** [August 7, 2013, 3:43pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/18 "2013-08-07T15:43:25Z")

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Actually I’m using sep and sepm. I got the popup once before but it didn’t log in SEPM. Go Symantec

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**Author:** ![Vile](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/vile/32/7595_2.png) [@Vile](https://forums.speedlife.net/u/Vile)\
**Post date:** [August 8, 2013, 6:54pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/19 "2013-08-08T18:54:52Z")

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There’s a malicious ad from a Nissan link I believe… Will check logs later

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**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\
**Post date:** [August 8, 2013, 7:24pm UTC](https://forums.speedlife.net/t/trips-symantec-and-kills-net-for-10min/232165/20 "2013-08-08T19:24:58Z")

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If you get the URL toss it up I want to mess with it

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