# Ugh help i have computer problemsssss

**URL:** <https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451>\
**Category:** NYSpeed Off Topic\
**Created:** [September 16, 2010, 2:36pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451 "2010-09-16T14:36:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 16, 2010, 2:36pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/1 "2010-09-16T14:36:34Z")

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Alright well my computer got an std i think and not sure how to fix it. Im getting a ntdevice.exe pop up when i start my comp. And when im trying to load web pages it usually takes a few tries and ill get an odd pop up along with it. I searched the ntdevice.exe problems and i guess there are fixes but i cant open the webpage to view it. Sooo yea any help would be great thanks.

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**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 16, 2010, 4:38pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/2 "2010-09-16T16:38:10Z")

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scan it with malwarebytes…What’s your current A/V situation

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 16, 2010, 5:56pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/3 "2010-09-16T17:56:44Z")

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wont let me load malwarebytes website and i had avg and tried installing kaspersky but nothing will work

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**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 16, 2010, 6:01pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/4 "2010-09-16T18:01:24Z")

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Do you have or can you create another user profile and load into that? Are your proxy settings checked? (Internet Explorer \>\> Tools \>\> Internet Option \>\> Connections \> LAN Settings \>\> Make sure only the top box (out of 4 possible) is checked)

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 16, 2010, 6:01pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/5 "2010-09-16T18:01:59Z")

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Alright i got malwarebytes to download but wont open

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**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 16, 2010, 6:03pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/6 "2010-09-16T18:03:33Z")

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error message?

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 16, 2010, 6:04pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/7 "2010-09-16T18:04:47Z")

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hour glass pops up and goes away after like 2 seconds nothing happens

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**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 16, 2010, 6:12pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/8 "2010-09-16T18:12:46Z")

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Can you create a new user? If not load into safe mode.

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 16, 2010, 7:03pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/9 "2010-09-16T19:03:00Z")

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malwarebytes is running in safemode as we speak ill let you know what comes up thanks for the help so far

Came up with 2 Trojan.DNSChanger HKEY\_LOCAL\_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer and HKEY\_LOCAL\_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces{51c44dc0-a8cc-405f-a6e4-77d752b507f1}\NameServer

I dont know if i should just remove selected sooo ill just wait for you to respond

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**Author:** ![Tunerfreak](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tunerfreak/32/7427_2.png) [@Tunerfreak](https://forums.speedlife.net/u/Tunerfreak)\
**Post date:** [September 16, 2010, 7:50pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/10 "2010-09-16T19:50:03Z")

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there is a good chance that you can stop most of it but going to run \> type in “msconfig” without quotes \> startup and look for things that make no sense like HRD536 or something random (google it to make sure) and stop it from starting up if you find its malware

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**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 16, 2010, 8:05pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/11 "2010-09-16T20:05:33Z")

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yes remove them

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**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 17, 2010, 12:30pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/12 "2010-09-17T12:30:12Z")

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Alright well removed the trojans working much better still have the ntdevice.exe error on start up any tips on fixing that?

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**Author:** ![Tunerfreak](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tunerfreak/32/7427_2.png) [@Tunerfreak](https://forums.speedlife.net/u/Tunerfreak)\
**Post date:** [September 17, 2010, 12:33pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/13 "2010-09-17T12:33:11Z")

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maybe give this a try?

[http://www.prevx.com/filenames/X1047514811942140536-X1/NTDEVICE.EXE.html](http://www.prevx.com/filenames/X1047514811942140536-X1/NTDEVICE.EXE.html)

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<div class="post-metadata">

**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 17, 2010, 1:29pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/14 "2010-09-17T13:29:16Z")

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scans but doesnt do anything i tried regcure also but need to buy it to do anything ☹ lol

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<div class="post-metadata">

**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 17, 2010, 2:00pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/15 "2010-09-17T14:00:19Z")

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regcure…delete…

Start \>\> Run \>\> msconfig \>\> Services \>\> Check “Hide All Microsoft Services” \>\> Disable All \>\> reboot

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<div class="post-metadata">

**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 17, 2010, 4:05pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/16 "2010-09-17T16:05:21Z")

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i did this says i need to use a administrative account for some changes to work but i thought the one im on is the administrator account how would i change that. But it did disable some things idk if i can just work from there but the ntdevice error still comes up on start up.

Sorry im super noob with computers so thanks for working with me on this thing.

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**Author:** ![pirite](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/pirite/32/5308_2.png) [@pirite](https://forums.speedlife.net/u/pirite)\
**Post date:** [September 17, 2010, 4:12pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/17 "2010-09-17T16:12:09Z")

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easy way to do fix it.

go to a system restore point before it got all fucked up. not the “correct” way of doing it but could work.

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<div class="post-metadata">

**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\
**Post date:** [September 17, 2010, 4:14pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/18 "2010-09-17T16:14:35Z")

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If you want message me on my AIM name (in my profile). But lets get the basics down first:

1. What Operating System are you running (Start \>\> Run \>\> type winver)
2. What is the approximate model of the laptop (HP Pavillion dv6, Dell Inspiron 1505, etc.?)

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<div class="post-metadata">

**Author:** ![mindless](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mindless/32/7286_2.png) [@mindless](https://forums.speedlife.net/u/mindless)\
**Post date:** [September 17, 2010, 4:38pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/19 "2010-09-17T16:38:46Z")

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Version 5.1 (Build 2600.xpsp\_sp3\_gdr.100427-1636 : Sevice Pack 3)

And not a laptop its a desktop basically pieced together.

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<div class="post-metadata">

**Author:** ![Tunerfreak](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/tunerfreak/32/7427_2.png) [@Tunerfreak](https://forums.speedlife.net/u/Tunerfreak)\
**Post date:** [September 17, 2010, 7:36pm UTC](https://forums.speedlife.net/t/ugh-help-i-have-computer-problemsssss/160451/20 "2010-09-17T19:36:53Z")

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is this what is happening?

> **[Search Engine Redirecting and "ntdevice.exe" error](https://forums.techguy.org/threads/949821/)**
>
> :eek:Hello
> I have ran Trend Micro Titanium scan several times, System Clean up, and tried to do a System Restore in order to remove the issue on my...

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