# USB port issues **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [June 3, 2008, 6:26pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494 "2008-06-03T18:26:07Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![AShort](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ashort/32/4947_2.png) [@AShort](https://forums.speedlife.net/u/AShort)\ **Post date:** [June 3, 2008, 6:26pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/1 "2008-06-03T18:26:07Z")
okay so none of the USB ports work on my laptop. I had ryanmcell take a look at it for me and according to him it might be something bad on the motherboard. The ports are getting power but everytime you plug something in it says device not recognized. Does anyone have any experience with this kind of issue or know of a place to fix it that’s reasonable in price? P.S. the laptop is a Toshiba Satellite ---
**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\ **Post date:** [June 3, 2008, 6:33pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/2 "2008-06-03T18:33:14Z")
> [@JDMjunkie"](#): > > the laptop is a Toshiba Satellite :picard: ---
**Author:** ![AShort](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ashort/32/4947_2.png) [@AShort](https://forums.speedlife.net/u/AShort)\ **Post date:** [June 3, 2008, 6:34pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/3 "2008-06-03T18:34:24Z")
> [@The\_Russian](#): > > :picard: :fail: ---
**Author:** ![psi\_chick](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/psi_chick/32/7402_2.png) [@psi\_chick](https://forums.speedlife.net/u/psi_chick)\ **Post date:** [June 4, 2008, 6:26am UTC](https://forums.speedlife.net/t/usb-port-issues/49494/4 "2008-06-04T06:26:45Z")
stupid question first - have you tried rebooting? second - try deleting the drivers for the usb ports. then restart the computer and let windows reinstall the drivers. i’ve had this happen before, and it usually turned out to be a bad driver. ---
**Author:** ![Dr.Stevil](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Dr.Stevil](https://forums.speedlife.net/u/Dr.Stevil)\ **Post date:** [June 4, 2008, 7:23am UTC](https://forums.speedlife.net/t/usb-port-issues/49494/5 "2008-06-04T07:23:09Z")
double post… my bad ---
**Author:** ![Dr.Stevil](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Dr.Stevil](https://forums.speedlife.net/u/Dr.Stevil)\ **Post date:** [June 4, 2008, 7:23am UTC](https://forums.speedlife.net/t/usb-port-issues/49494/6 "2008-06-04T07:23:06Z")
^ word. what version of windows is it running? Specs on the computer? ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [June 4, 2008, 1:40pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/7 "2008-06-04T13:40:26Z")
psi chik it is 100% not a driver issue lol. Heres what’s been done so far. Vista Home originally installed. -all usb devices install as unknown device. Re-format. XP installed -when USB drive installed OS freezes, manual reboot and nothing in Event Viewer regarding this. Try to use manual driver, won’t accept and still freezes on insertion of USB device. Plus XP drivers were never released for this model laptop, so back to Vista. Re-format Vista Ultimate & all chipset & device drivers installed. -USB device inserted & installed as unknown device Tried numerous USB devices 1.1 & 2.0 (printer, flash drives, memory cards, mouse, keyboard, etc.) manually forced drivers in and still shows up as Unknown device. Insert usb device into my Vista Ultimate machine and device installs perfectly. From research it appears this is a problem with Toshiba Satellite Series and a lot of people have this issue with no known work around other than returning to Toshiba for a replacement unit which unfortunately Anthony can’t. ---
**Author:** ![LZ1](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LZ1](https://forums.speedlife.net/u/LZ1)\ **Post date:** [June 4, 2008, 1:41pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/8 "2008-06-04T13:41:37Z")
Looks like ryan covered everything I would have said… ---
**Author:** ![The\_Russian](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/the_russian/32/7414_2.png) [@The\_Russian](https://forums.speedlife.net/u/The_Russian)\ **Post date:** [June 4, 2008, 1:48pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/9 "2008-06-04T13:48:27Z")
And hence my :picard: stands for Toshiba Satelites. ---
**Author:** ![Dr.Stevil](https://avatars.discourse-cdn.com/v4/letter/d/da6949/32.png) [@Dr.Stevil](https://forums.speedlife.net/u/Dr.Stevil)\ **Post date:** [June 4, 2008, 1:49pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/10 "2008-06-04T13:49:41Z")
that blows :tdown: does it have firewire by any chance? might be able to use an adapter of some sort if worse comes to worse ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [June 4, 2008, 1:57pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/11 "2008-06-04T13:57:31Z")
I wanted to try to see what would happen with a PCMCIA USB adapter card but I did not have one handy to try. Anthony, if you want to try that, that is one thing I would check into and see, something like this: [http://www.geeks.com/details.asp?InvtId=CL-PCM03-BP&cm\_mmc=GoogleProducts-](http://www.geeks.com/details.asp?InvtId=CL-PCM03-BP&cm_mmc=GoogleProducts-)_-Controllers/Adapters-_-USBAdapters-\_-CL-PCM03-BP&zmam=2003677&zmas=1&zmac=129&zmap=CL-PCM03-BP For $10 it can’t hurt to try. ---
**Author:** ![AShort](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ashort/32/4947_2.png) [@AShort](https://forums.speedlife.net/u/AShort)\ **Post date:** [June 4, 2008, 2:43pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/12 "2008-06-04T14:43:13Z")
> [@ryanmcell](#): > > I wanted to try to see what would happen with a PCMCIA USB adapter card but I did not have one handy to try. > > Anthony, if you want to try that, that is one thing I would check into and see, something like this: > [http://www.geeks.com/details.asp?InvtId=CL-PCM03-BP&cm\_mmc=GoogleProducts-\_-Controllers/Adapters-\_-USBAdapters-\_-CL-PCM03-BP&zmam=2003677&zmas=1&zmac=129&zmap=CL-PCM03-BP](http://www.geeks.com/details.asp?InvtId=CL-PCM03-BP&cm_mmc=GoogleProducts-_-Controllers/Adapters-_-USBAdapters-_-CL-PCM03-BP&zmam=2003677&zmas=1&zmac=129&zmap=CL-PCM03-BP) > > For $10 it can’t hurt to try. hmm…ill try that out…thanks ryan. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [June 4, 2008, 2:57pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/13 "2008-06-04T14:57:59Z")
np ---
**Author:** ![Cavi\_Mike](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cavi_mike/32/5217_2.png) [@Cavi\_Mike](https://forums.speedlife.net/u/Cavi_Mike)\ **Post date:** [June 4, 2008, 3:14pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/14 "2008-06-04T15:14:24Z")
[http://www.usb-drivers.com/companies/1066.htm](http://www.usb-drivers.com/companies/1066.htm) ---
**Author:** ![psi\_chick](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/psi_chick/32/7402_2.png) [@psi\_chick](https://forums.speedlife.net/u/psi_chick)\ **Post date:** [June 4, 2008, 3:19pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/15 "2008-06-04T15:19:12Z")
well yea it’s not a driver issue lol. damn… ---
**Author:** ![Cavi\_Mike](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cavi_mike/32/5217_2.png) [@Cavi\_Mike](https://forums.speedlife.net/u/Cavi_Mike)\ **Post date:** [June 4, 2008, 3:40pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/16 "2008-06-04T15:40:32Z")
I read the whole thread this time, my bad. lol ---
**Author:** ![Tjsz](https://avatars.discourse-cdn.com/v4/letter/t/779978/32.png) [@Tjsz](https://forums.speedlife.net/u/Tjsz)\ **Post date:** [June 4, 2008, 6:43pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/17 "2008-06-04T18:43:50Z")
try uninstalling chipset or if nogo try reinstalling xp with no chipset i had this happen before on my current computer had to reinstall a few times to get it right i had a clashing problem between my chipset and audio drivers should not have but i did so give that a try if not call toshiba india and let them know what you have tried and get thier input and if it is still in waranty let them fix that ish ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [June 5, 2008, 1:05pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/18 "2008-06-05T13:05:31Z")
> [@Tjsz](#): > > try uninstalling chipset or if nogo try reinstalling xp with no chipset i had this happen before on my current computer had to reinstall a few times to get it right i had a clashing problem between my chipset and audio drivers should not have but i did so give that a try if not call toshiba india and let them know what you have tried and get thier input and if it is still in waranty let them fix that ish As stated he is out of warranty. Also tried XP and Vista. There are no drivers created for XP only Vista, and with or without it still doesn’t work. ---
**Author:** ![cdvma](https://avatars.discourse-cdn.com/v4/letter/c/48db29/32.png) [@cdvma](https://forums.speedlife.net/u/cdvma)\ **Post date:** [June 5, 2008, 3:15pm UTC](https://forums.speedlife.net/t/usb-port-issues/49494/19 "2008-06-05T15:15:50Z")
Sounds like the USB controller is fucked. Download this: > **[Device Monitoring Studio (USB Monitor)](http://download.cnet.com/Device-Monitoring-Studio-USB-Monitor-/3000-2383_4-10232489.html?part=dl-USBMonito&subj=dl&tag=button&cdlPid=10744859)** > > USB Monitor is a monitoring software tool, which allows you to view, log, and analyze Universal Serial Bus devices activity. This USB sniffer and analyzer Take a log and post it up here so I can look at it. Hopefully the trial version will let you do that.