# USB Port Trouble on Compaq Presario V4000
**URL:** https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072
**Category:** NYSpeed Off Topic
**Created:** [October 3, 2010, 8:33am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072 "2010-10-03T08:33:21Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@livin4hockey](https://forums.speedlife.net/u/livin4hockey)
#### Post date: [October 3, 2010, 8:33am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/1 "2010-10-03T08:33:21Z")
So just yesterday I went to upload some photos from my digital camera to my laptop via USB. Well when it detected the camera, the usual screen popped up where it asks which task I would like to do but there were no options. So I just hit cancel and opened up the camera under my computer. Well again, nothing showed up. So I abandoned that project and then went to print something using my printer which connects via USB. After trying to print it said the printer was offline.
Now I was beginning to think something was wrong with the USB ports. I tried all 4 on my laptop to no avail. I also connected an old USB mouse that I haven’t used in a couple of years. It detected the mouse and it worked for a little bit and then out of the blue my laptop just shut down. I tried one other USB connection, my ipod. Again, no detection of the device.
Now I’m not really technical savvy and this is a 6 year old laptop on its second hard drive, but does anyone know what the problem could be (besides old age)? I am planning on upgrading anyways, gonna try to snag one on Black Friday. But in the mean time it would be great if I could figure out how to get these USB ports working again. If anyone has any knowledge on this, it would be appreciated.
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### Author:  [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)
#### Post date: [October 3, 2010, 8:40am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/2 "2010-10-03T08:40:26Z")
Well it sounds like a short on the MOBO…If none of the ports work properly and caused computer to shut down it might be faulty ports/MOBO. You could also try and download the latest chipset drivers from the laptop manufacturer. Dell and HP are easy to get these from. LMK
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### Author:  [@livin4hockey](https://forums.speedlife.net/u/livin4hockey)
#### Post date: [October 3, 2010, 10:37am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/3 "2010-10-03T10:37:02Z")
Where would I be able to download those drivers? Sorry if that’s a dumb question, I’m just clueless when it comes to a lot of this stuff.
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### Author:  [@Jon](https://forums.speedlife.net/u/Jon)
#### Post date: [October 3, 2010, 11:06am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/4 "2010-10-03T11:06:45Z")
USB ports sound fried as mentioned above.Do you see any exclamation points in your device manager?
You could always buy a PCMCIA USB Card…
> **[PCMCIA to USB 2.0 CardBus 480M 2 Port HUBs Inside hide | eBay](https://www.ebay.com/itm/280416417971?ViewItem=&item=280416417971)**
>
> PCMCIA to USB 2.0 CardBus 480M 2 Port HUBs Inside hide | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Add-On Cards | eBay!
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### Author:  [@livin4hockey](https://forums.speedlife.net/u/livin4hockey)
#### Post date: [October 3, 2010, 11:38am UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/5 "2010-10-03T11:38:51Z")
No exclamation points in device manager. It claims that all the hubs are working properly.
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### Author:  [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)
#### Post date: [October 3, 2010, 6:11pm UTC](https://forums.speedlife.net/t/usb-port-trouble-on-compaq-presario-v4000/161072/6 "2010-10-03T18:11:43Z")
What brand is it? Model number would be awesome if you have it.