# Verizon 4G USB modem issue **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [April 7, 2011, 5:56am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956 "2011-04-07T05:56:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 7, 2011, 5:56am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/1 "2011-04-07T05:56:56Z")
I’ve had the LG VL600 for a little less than a week now. I’m not getting 4G coverage, despite the website saying I would. That is not my issue… Is it normal for the connection to drop out every other second? There is a statistics screen that came with the SW that is required you load up to use the modem and it constantly goes from 400 kbps (down) to 0 to 600 to 0 to 500 to 0… Is this normal? I’ve seen speeds up to 1.5 Mbps, but usually is about half that or less. It has also disconnected about a half dozen times on my wife, not for me, but she’s given up on it and wants to go to DSL. ---
**Author:** ![ZOMGVTEK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/zomgvtek/32/5063_2.png) [@ZOMGVTEK](https://forums.speedlife.net/u/ZOMGVTEK)\ **Post date:** [April 7, 2011, 6:14am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/2 "2011-04-07T06:14:05Z")
From my experience, Verizon’s 3G network does exactly this. UP TO 1.5Mbit is quite poor… Id dump it and find a better solution. ---
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 7, 2011, 6:39am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/3 "2011-04-07T06:39:29Z")
I thought I’d give Verizon another shot with either a replacement modem, or the 4G hotspot they just released. If that is junk too, I guess I’ll spend a little more money and get DSL from Frontier. ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [April 7, 2011, 7:15am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/4 "2011-04-07T07:15:49Z")
this is not normal in my experience. ---
**Author:** ![Gl1](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/gl1/32/5471_2.png) [@Gl1](https://forums.speedlife.net/u/Gl1)\ **Post date:** [April 7, 2011, 7:28am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/5 "2011-04-07T07:28:27Z")
My 3g usb modem doesn’t drop the connection ever. I have gone to NYC, and to Columbus playing left 4 dead multiplayer the whole way. ---
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 7, 2011, 7:41am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/6 "2011-04-07T07:41:02Z")
Should I try and exchange this one? Or is it because of where I’m located (the sticks)? ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [April 7, 2011, 7:45am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/7 "2011-04-07T07:45:52Z")
…i’m not sure really. I’d suggest spending some time with tech to figure out if its a device or service issue. ---
**Author:** ![boxxa](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/boxxa/32/5045_2.png) [@boxxa](https://forums.speedlife.net/u/boxxa)\ **Post date:** [April 7, 2011, 7:51am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/8 "2011-04-07T07:51:07Z")
Speaking of 4G LTE, is it true that Buffalo won’t have 4G this year? I see the promotions for the new phones and the 4G network but I thought someone posted it wasn’t coming to Buffalo anytime in this year? ---
**Author:** ![ZOMGVTEK](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/zomgvtek/32/5063_2.png) [@ZOMGVTEK](https://forums.speedlife.net/u/ZOMGVTEK)\ **Post date:** [April 7, 2011, 8:49am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/9 "2011-04-07T08:49:13Z")
You are saying while monitoring the connection as you are downloading, data is only sent SOME of the time, and isn’t a constant flat line at the current network speed, correct? If you are talking about the connection physically disconnecting or dropping out, that is absolutely not normal. But I assumed you are talking more or less about seemingly sporadic data being received, and you wouldn’t probably notice it otherwise unless you were actively monitoring the connection? Do the [speedtest.net](http://speedtest.net) download/upload graphs jump all over the place, or are they fairly smooth? ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [April 7, 2011, 9:03am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/10 "2011-04-07T09:03:22Z")
> [@boxxa](#): > > Speaking of 4G LTE, is it true that Buffalo won’t have 4G this year? I see the promotions for the new phones and the 4G network but I thought someone posted it wasn’t coming to Buffalo anytime in this year? its not on the published list, but we cant rule it out just yet. ---
**Author:** ![boxxa](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/boxxa/32/5045_2.png) [@boxxa](https://forums.speedlife.net/u/boxxa)\ **Post date:** [April 7, 2011, 10:46am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/11 "2011-04-07T10:46:53Z")
> [@Geehee](#): > > its not on the published list, but we cant rule it out just yet. Gotcha. I couldn’t remember how it ended up. The LTE stuff looks cool so hope it comes here sooner rather than later and may make the switch back. ---
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 7, 2011, 11:22am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/12 "2011-04-07T11:22:53Z")
> [@ZOMGVTEK](#): > > You are saying while monitoring the connection as you are downloading, data is only sent SOME of the time, and isn’t a constant flat line at the current network speed, correct? > > If you are talking about the connection physically disconnecting or dropping out, that is absolutely not normal. But I assumed you are talking more or less about seemingly sporadic data being received, and you wouldn’t probably notice it otherwise unless you were actively monitoring the connection? > > Do the [speedtest.net](http://speedtest.net) download/upload graphs jump all over the place, or are they fairly smooth? It drops out ALL the time, whether I am sitting there with no browser open or while I am trying to stream video for the online class I am taking. I called Verizon Tech Support and they confirmed this is not normal or expected behavior from the device. I am sending it back and trying the 4G Hotspot that just came out, the tech felt this was a much better device and the better option for the long run if and when I add more devices to my household. FYI… According to the tech, my house is 4 miles for 2 towers and should get pretty good 4G signal. This modem only registered 3G or 1x… ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [April 7, 2011, 11:26am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/13 "2011-04-07T11:26:08Z")
hopefully it was just a bad device. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [April 7, 2011, 8:37pm UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/14 "2011-04-07T20:37:05Z")
Sounds like a bad device. All of mine stay connected constantly, I even left it connected one time for a day and a half without disruption. ---
**Author:** ![woz](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/woz/32/7605_2.png) [@woz](https://forums.speedlife.net/u/woz)\ **Post date:** [April 7, 2011, 9:00pm UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/15 "2011-04-07T21:00:07Z")
if you were in a fringe area that could be the case. there should be a firmware update coming out soon, until then you could have gone into the diag menu ctrl+D password = diagvzw and in setting changed it from global to auto cdma. this will make it so it will only connect to CDMA, no LTE, then once the fix comes out your switch it back. not the solution everyone is looking for because u cant get 4g, but at least itll work. 4g hotspot is legit tho. ---
**Author:** ![Jack](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jack/32/7613_2.png) [@Jack](https://forums.speedlife.net/u/Jack)\ **Post date:** [April 7, 2011, 9:31pm UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/16 "2011-04-07T21:31:07Z")
I have recently experienced several disconnects in the Buffalo area with my 3G service. Could be completely unrelated, but I feel your pain. ---
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 8, 2011, 7:24am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/17 "2011-04-08T07:24:51Z")
So I finally got 4G connection yesterday with the same USB device, speeds up to 26 Mbps! But every other second it dropped to zero still, probably a bad device. The 4G hotspot is on it’s way to me already, so this’ll go back and I’ll try again. ---
**Author:** ![jabbu](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jabbu/32/7446_2.png) [@jabbu](https://forums.speedlife.net/u/jabbu)\ **Post date:** [April 8, 2011, 7:28am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/18 "2011-04-08T07:28:54Z")
We have ~100 toughbooks with verizon’s cards and they all disconnect at least 10, if not 30 times in a 8 hour shift. They will not reconnect on their own, they require you to reset the wireless, a huge pain in the sack. ---
**Author:** ![OriginalSterm](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/originalsterm/32/4964_2.png) [@OriginalSterm](https://forums.speedlife.net/u/OriginalSterm)\ **Post date:** [April 14, 2011, 6:21am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/19 "2011-04-14T06:21:41Z")
4G hotspot speeds measured at 30 Mbps down! Seems a lot more robust than the USB modem I had, it was worth the swap. ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [April 14, 2011, 7:25am UTC](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956/20 "2011-04-14T07:25:26Z")
:tup: good to hear [Next page](https://forums.speedlife.net/t/verizon-4g-usb-modem-issue/210956.md?page=2)