# Verizon FIOS outage **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [March 24, 2012, 1:08pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488 "2012-03-24T13:08:46Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Freek](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/freek/32/7357_2.png) [@Freek](https://forums.speedlife.net/u/Freek)\ **Post date:** [March 26, 2012, 8:20am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/41 "2012-03-26T08:20:25Z")
> [@superfan99](#): > > I found these instructions on the fios Forum last night. It would have been nice if they could have given this information when people were calling in. When I called on Saturday they said there was nothing they could do. > > From what I understand, this is essentially the same thing the tech’s were doing remotely. It took less than ten minutes, fixed both of my stb’s. Thanks for that update. That worked for me. I was searching for something like this last night. ---
**Author:** ![airhead](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/airhead/32/7471_2.png) [@airhead](https://forums.speedlife.net/u/airhead)\ **Post date:** [March 26, 2012, 8:50am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/42 "2012-03-26T08:50:25Z")
My family didn’t have TV in the village of Hamburg last night, but they had internet. I guess Verizon said it would be several days as they had to go house to house. ---
**Author:** ![Spam16v](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/spam16v/32/5287_2.png) [@Spam16v](https://forums.speedlife.net/u/Spam16v)\ **Post date:** [March 26, 2012, 8:59am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/43 "2012-03-26T08:59:56Z")
Now the word is (friend called right after me) is the servers are backlogged with resets as the news got out, and it’s taking up to an hour per box, and remotes are even longer as they’re all ending up in cue to get back online. Don’t quote me, that’s what they told him. ---
**Author:** ![jay\_g](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jay_g/32/111288_2.png) [@jay\_g](https://forums.speedlife.net/u/jay_g)\ **Post date:** [March 26, 2012, 9:10am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/44 "2012-03-26T09:10:31Z")
no issues for me, west seneca. ---
**Author:** ![Spam16v](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/spam16v/32/5287_2.png) [@Spam16v](https://forums.speedlife.net/u/Spam16v)\ **Post date:** [March 26, 2012, 9:39am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/45 "2012-03-26T09:39:12Z")
[quote=“jay\_g,post:44,topic:221488"”] no issues for me, west seneca. [/quote] FU buddy, you’re about two miles away too… you get all the breaks don’t you? lolz. ---
**Author:** ![Mankthetank19](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/mankthetank19/32/5295_2.png) [@Mankthetank19](https://forums.speedlife.net/u/Mankthetank19)\ **Post date:** [March 26, 2012, 10:29am UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/46 "2012-03-26T10:29:34Z")
Finally got everything back. ---
**Author:** ![ILLRACEU](https://avatars.discourse-cdn.com/v4/letter/i/ee7513/32.png) [@ILLRACEU](https://forums.speedlife.net/u/ILLRACEU)\ **Post date:** [March 26, 2012, 1:20pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/47 "2012-03-26T13:20:14Z")
Still down in Amherst ---
**Author:** ![robftw](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@robftw](https://forums.speedlife.net/u/robftw)\ **Post date:** [March 26, 2012, 2:14pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/48 "2012-03-26T14:14:28Z")
My stuff worked all weekend and last night and now the TV is down ---
**Author:** ![Freek](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/freek/32/7357_2.png) [@Freek](https://forums.speedlife.net/u/Freek)\ **Post date:** [March 26, 2012, 2:23pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/49 "2012-03-26T14:23:28Z")
> [@ILLRACEU](#): > > Still down in Amherst Did you try the reset as posted earlier? ---
**Author:** ![burnt\_toast](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/burnt_toast/32/7518_2.png) [@burnt\_toast](https://forums.speedlife.net/u/burnt_toast)\ **Post date:** [March 26, 2012, 3:58pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/50 "2012-03-26T15:58:32Z")
I’m in west seneca/op and all that I’ve experienced is a little bit of sluggishness on my 25/25 last night, but it’s fine now…TV hasn’t gone out at all. Guess I’m lucky ---
**Author:** ![BDR5oh](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/bdr5oh/32/7315_2.png) [@BDR5oh](https://forums.speedlife.net/u/BDR5oh)\ **Post date:** [March 26, 2012, 4:03pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/51 "2012-03-26T16:03:36Z")
still no TV … im starting to get a little aggravated … tried the reset … no luck ---
**Author:** ![ILLRACEU](https://avatars.discourse-cdn.com/v4/letter/i/ee7513/32.png) [@ILLRACEU](https://forums.speedlife.net/u/ILLRACEU)\ **Post date:** [March 26, 2012, 4:10pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/52 "2012-03-26T16:10:17Z")
Yeah, tried that last night on a whim, tried again this morning. Still nothing now that i’m home from work. ---
**Author:** ![Spam16v](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/spam16v/32/5287_2.png) [@Spam16v](https://forums.speedlife.net/u/Spam16v)\ **Post date:** [March 26, 2012, 5:30pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/53 "2012-03-26T17:30:05Z")
Gotta call for a remote reset ---
**Author:** ![jabbu](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/jabbu/32/7446_2.png) [@jabbu](https://forums.speedlife.net/u/jabbu)\ **Post date:** [March 26, 2012, 5:42pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/54 "2012-03-26T17:42:34Z")
Hilarious ---
**Author:** ![Geoff](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geoff/32/6104_2.png) [@Geoff](https://forums.speedlife.net/u/Geoff)\ **Post date:** [March 26, 2012, 5:52pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/55 "2012-03-26T17:52:06Z")
The STB reset worked for me, but my internet is still slowww ---
**Author:** ![robftw](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@robftw](https://forums.speedlife.net/u/robftw)\ **Post date:** [March 26, 2012, 5:56pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/56 "2012-03-26T17:56:14Z")
I called 3 hours ago and had a complete reset done and all that jazz. did nothing, time for round two and bitching about cancelling my service that i just subscribed to 23 days ago. ---
**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\ **Post date:** [March 26, 2012, 6:01pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/57 "2012-03-26T18:01:39Z")
> [@Geoff](#): > > The STB reset worked for me, but my internet is still slowww Same here except TV hasn’t been out…YouTube is taking fucking forever, pages taking forever. Speedtest would indicate I’m on something less than DSL. [![http://www.speedtest.net/result/1857918930.png](https://canada1.discourse-cdn.com/flex034/uploads/speedlife/original/3X/a/8/a87c72e87c9c7a1f7d7437362db958425344abfc.png)](http://www.speedtest.net) ---
**Author:** ![evane](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@evane](https://forums.speedlife.net/u/evane)\ **Post date:** [March 26, 2012, 8:27pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/58 "2012-03-26T20:27:13Z")
> [@superfan99](#): > > I found these instructions on the fios Forum last night. It would have been nice if they could have given this information when people were calling in. When I called on Saturday they said there [http://www.nyspeed.com/newreply.php?do=newreply&p=3340487was](http://www.nyspeed.com/newreply.php?do=newreply&p=3340487was) nothing they could do. > > From what I understand, this is essentially the same thing the tech’s were doing remotely. It took less than ten minutes, fixed both of my stb’s. My non-dvr boxes are still fucked, and this just sits there loading. Honestly JayS I am not pissed off (at least I wasn’t with my original posts even if my tone implied that), now I am rather aggravated. You know why, because there has been one notice to customers via email like you’d expect. ---
**Author:** ![ProgRocker](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/progrocker/32/5434_2.png) [@ProgRocker](https://forums.speedlife.net/u/ProgRocker)\ **Post date:** [March 26, 2012, 8:32pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/59 "2012-03-26T20:32:25Z")
just got off the phone with verizon…definitely a outage/issue in the Buffalo area (as if we didn’t know that already). No time frame, no help…lame. The lady was nice, knew what she was doing and spoke english…:tup: for support. ---
**Author:** ![evane](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@evane](https://forums.speedlife.net/u/evane)\ **Post date:** [March 26, 2012, 8:39pm UTC](https://forums.speedlife.net/t/verizon-fios-outage/221488/60 "2012-03-26T20:39:47Z")
> [@evane](#): > > My non-dvr boxes are still fucked, and this just sits there loading. Honestly JayS I am not pissed off (at least I wasn’t with my original posts even if my tone implied that), now I am rather aggravated. You know why, because there has been one notice to customers via email like you’d expect. Did a Live chat and all fixed now, that in home thing looks neat if it actually would work for me. [Previous page](https://forums.speedlife.net/t/verizon-fios-outage/221488.md?page=2) [Next page](https://forums.speedlife.net/t/verizon-fios-outage/221488.md?page=4)