# verizon wireless customer service ftl. **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [December 8, 2006, 7:44am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347 "2006-12-08T07:44:52Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 4:46am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/41 "2006-12-10T04:46:11Z")
> [@HotRodKid](#): > > yea, i know. when i get a cell phone ill be comin to you to get my new plan. can u activate an old phone (lg 6100) on a 1 year plan ? you dont even need to go in to do that if you have a plan already… just call the customer support number. i do this everytime i buy mine off ebay, its so much easier than dealing with people in person lol. ---
**Author:** ![catalyst](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/catalyst/32/7279_2.png) [@catalyst](https://forums.speedlife.net/u/catalyst)\ **Post date:** [December 10, 2006, 6:22am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/42 "2006-12-10T06:22:39Z")
> [@JayS](#): > > That’s funny as hell considering we’re in a thread where people have brought up Cingular, Verizon, Sprint and T-Mobile. They are all competitors. :bloated: They all offer the same thing. There isn’t much choice. ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [December 10, 2006, 7:51am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/43 "2006-12-10T07:51:08Z")
> [@ryanmcell](#): > > you dont even need to go in to do that if you have a plan already… just call the customer support number. i do this everytime i buy mine off ebay, its so much easier than dealing with people in person lol. so instead of having it done by someone you’ve met before and can go back and talk to face to face if something does go wrong, you’d rather call up a call center, wait on hold, if you already have a plan, pay a $20 ESN change fee, and trust that everything is done correctly without ever seeing someone, and knowing that you will most likely never get that same rep again? we dont charge anything for something like that at my store, and if i know you i always transfer your contacts for free. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 7:54am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/44 "2006-12-10T07:54:18Z")
> [@evolve](#): > > so instead of having it done by someone you’ve met before and can go back and talk to face to face if something does go wrong, you’d rather call up a call center, wait on hold, if you already have a plan, pay a $20 ESN change fee, and trust that everything is done correctly without ever seeing someone, and knowing that you will most likely never get that same rep again? > > we dont charge anything for something like that at my store, and if i know you i always transfer your contacts for free. since when is there an esn fee… i just changed phones recently and never got an esn fee… nvm… just checked with my buddy who works with verizon there is an esn charge, but the reason its not for me is cuz he gave me his internal number that doesnt put a charge on haha ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 8:07am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/45 "2006-12-10T08:07:43Z")
> [@evolve](#): > > so instead of having it done by someone you’ve met before and can go back and talk to face to face if something does go wrong, and my experiences with all in store customer support, verizon people are clueless and fucking retards who are helpless… i went in the other day and somehow the lady removed my call waiting just by checking my acct balance… talk about nitwits… ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [December 10, 2006, 8:30am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/46 "2006-12-10T08:30:58Z")
> [@ryanmcell](#): > > and my experiences with all in store customer support, verizon people are clueless and fucking retards who are helpless… > > i went in the other day and somehow the lady removed my call waiting just by checking my acct balance… talk about nitwits… it doesnt do it just by checking account balance, it happens when you try to go change a feature on the account. you might want to have everything else checked to make sure she didnt add something on you arnt aware of. DIRECT store reps unfortunately can be like that. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 8:41am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/47 "2006-12-10T08:41:49Z")
> [@evolve](#): > > it doesnt do it just by checking account balance, it happens when you try to go change a feature on the account. you might want to have everything else checked to make sure she didnt add something on you arnt aware of. > > DIRECT store reps unfortunately can be like that. yeah I made sure when I went back the next day that they checked everything. I also checked online since I prefer to login there (but the online site doesnt have all the features that can be added so it kinda stinks) What location do you work at evolve? ---
**Author:** ![HYPEville](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/hypeville/32/7226_2.png) [@HYPEville](https://forums.speedlife.net/u/HYPEville)\ **Post date:** [December 10, 2006, 10:24am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/48 "2006-12-10T10:24:17Z")
lol i work at verizon as a tech. seriously come to us if you want a new phone. the one kid i work with gave 12 phones out last night, i gave out 7 lol. we just don’t care, shit if i was in the situation i would want a new one too. therefore, we just go ahead and do it 😃 ---
**Author:** ![boardjnky4](https://avatars.discourse-cdn.com/v4/letter/b/96bed5/32.png) [@boardjnky4](https://forums.speedlife.net/u/boardjnky4)\ **Post date:** [December 10, 2006, 10:29am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/49 "2006-12-10T10:29:51Z")
> [@HYPEville](#): > > lol i work at verizon as a tech. seriously come to us if you want a new phone. the one kid i work with gave 12 phones out last night, i gave out 7 lol. we just don’t care, shit if i was in the situation i would want a new one too. therefore, we just go ahead and do it 😃 hah, ive talked tol the techs at verizon, never met one that would go ahead and do that. got any v710’s or equivalent in stock? mines getting pretty bad. pm me when ur working and hook it up ---
**Author:** ![redrum](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/redrum/32/7398_2.png) [@redrum](https://forums.speedlife.net/u/redrum)\ **Post date:** [December 10, 2006, 12:07pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/50 "2006-12-10T12:07:06Z")
the e815 or whatever replaced the v710, but i think its uglier and it has the same freezing problems. ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [December 10, 2006, 12:39pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/51 "2006-12-10T12:39:14Z")
> [@ryanmcell](#): > > What location do you work at evolve? the wireless zone in east aurora, and sometimes lockport. ---
**Author:** ![Smaefer](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@Smaefer](https://forums.speedlife.net/u/Smaefer)\ **Post date:** [December 10, 2006, 3:39pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/52 "2006-12-10T15:39:16Z")
> [@ryanmcell](#): > > also dont get me started on TMOBILE’s heckling at the mall, I dunno if they are told to stop you everytime and say “hey change over from whatever service to tmobile… blah blah” but it gets really annoying, but thats another rant itself. LOL\* I think I know who your talking about. Those guys in the Galleria mall in-front of Banana Republic? If it is, they are really annoying and I always mess with them. But they are not T-mobile they are just a annoying authorized dealer. ---
**Author:** ![IROC-Z](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/iroc-z/32/7389_2.png) [@IROC-Z](https://forums.speedlife.net/u/IROC-Z)\ **Post date:** [December 10, 2006, 4:37pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/53 "2006-12-10T16:37:59Z")
Any truth that Verizon to Verizon text messages are free? Someone told me that, but it dosen’t sound right. ---
**Author:** ![Geehee](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/geehee/32/7238_2.png) [@Geehee](https://forums.speedlife.net/u/Geehee)\ **Post date:** [December 10, 2006, 5:51pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/54 "2006-12-10T17:51:58Z")
> [@IROC-Z](#): > > Any truth that Verizon to Verizon text messages are free? Someone told me that, but it dosen’t sound right. only if u have it in your plan. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 6:50pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/55 "2006-12-10T18:50:18Z")
> [@Audi\_Sniper](#): > > LOL\* I think I know who your talking about. Those guys in the Galleria mall in-front of Banana Republic? If it is, they are really annoying and I always mess with them. But they are not T-mobile they are just a annoying authorized dealer. whatever they are, they are fucking annoying and should diaf. id rather walk by 5 gay guys butt fucking each other right there in the middle of the mall, than to get bothered by those tmobile fucks again… ---
**Author:** ![Smaefer](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@Smaefer](https://forums.speedlife.net/u/Smaefer)\ **Post date:** [December 10, 2006, 6:57pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/56 "2006-12-10T18:57:09Z")
> [@ryanmcell](#): > > whatever they are, they are fucking annoying and should diaf. id rather walk by 5 gay guys butt fucking each other right there in the middle of the mall, than to get bothered by those tmobile fucks again… I feel the same way you do. I used too get all pissed at them as well. But now I stop and waste there time, and let them give me their whole sales pitch. And when they get done showing me a phone I just laugh and say " I can get that same exact phone on Amazon for free". They get all flustered. It’s pretty entertaining. ---
**Author:** ![IROC-Z](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/iroc-z/32/7389_2.png) [@IROC-Z](https://forums.speedlife.net/u/IROC-Z)\ **Post date:** [December 10, 2006, 7:20pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/57 "2006-12-10T19:20:31Z")
> [@evolve](#): > > only if u have it in your plan. How much extra is that? ---
**Author:** ![djdstar](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/djdstar/32/7617_2.png) [@djdstar](https://forums.speedlife.net/u/djdstar)\ **Post date:** [December 10, 2006, 8:04pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/58 "2006-12-10T20:04:45Z")
> [@ryanmcell](#): > > whatever they are, they are fucking annoying and should diaf. id rather walk by 5 gay guys butt fucking each other right there in the middle of the mall, than to get bothered by those tmobile fucks again… I think I would rather be asked if I would like to buy a cell phone then seeing a 5 homo pile up, but that’s just me :dunno: ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [December 10, 2006, 8:36pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/59 "2006-12-10T20:36:58Z")
> [@DarkkstaR](#): > > I think I would rather be asked if I would like to buy a cell phone then seeing a 5 homo pile up, but that’s just me :dunno: ok i agree too but just was stating the fact of how terrible those people are. but yeah… ---
**Author:** ![ILCisDEAD](https://avatars.discourse-cdn.com/v4/letter/i/a87d85/32.png) [@ILCisDEAD](https://forums.speedlife.net/u/ILCisDEAD)\ **Post date:** [December 10, 2006, 8:38pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/60 "2006-12-10T20:38:35Z")
> [@IROC-Z](#): > > How much extra is that? 10 bucks… saved my ass… had months 1300-1500 over the amount… switched over… and its amazing… 10 bucks and all i can text… [Previous page](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347.md?page=2) [Next page](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347.md?page=4)