# verizon wireless customer service ftl. **URL:** https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347 **Category:** NYSpeed Off Topic **Created:** [December 8, 2006, 7:44am UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347 "2006-12-08T07:44:52Z") **Posts on this page:** 1 **Showing post:** 75
### Author: ![RuBiCaNT](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/rubicant/32/7622_2.png) [@RuBiCaNT](https://forums.speedlife.net/u/RuBiCaNT) #### Post date: [December 12, 2006, 12:01pm UTC](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347/75 "2006-12-12T12:01:13Z")
> [@Daddie](#): > > They never charged minutes to call customer service. > > I dunno, my treo sucked, that’s why i got an xv6700, for free, after I had my treo for 6 months. > > You have to know what you are talking when you call customer service, once every so often you get a good one, but for the most part, with ALL carriers, the majority of reps (sales/customer service/tech) all suck What it comes down to is this. You (everyone on here) probably considers themselves pretty savy with diagnosing a cell phone problem. I would be willing to bet 90% of the time you are correct but the techs/cs agents do not believe you. Why? Because of the majority of people out there who don’t have a fucking clue as to what is wrong with their phone. It’s safter to treat each user like a child as opposed to taking their word for it. I find that once you put yourself in their shoes, it’s easier to deal with CS people. --- _[View the full topic](https://forums.speedlife.net/t/verizon-wireless-customer-service-ftl/21347)._