# XBOX LIVE HELP (ORIGINAL NOT 360) **URL:** \ **Category:** NYSpeed Off Topic\ **Created:** [February 13, 2007, 4:52pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515 "2007-02-13T16:52:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 4:52pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/1 "2007-02-13T16:52:24Z")
I cant connect for my life. my router will not pick up that xbox is connected and gives me a random different error every time i trouble shoot the thing. everythings connected as it was when i had live 2 years ago i have no clue whats wrong. i have verizon online dsl and my router/modem is the westell versalink model 327w. if you can help me it would be greatly appreciated before i tear out the remaining hair in my head ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 4:53pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/2 "2007-02-13T16:53:52Z")
Again, what IP is you Xbox getting. If you are using a router, it probably is a 192.168.x.x number by default depending on the router. So check and see what number you are getting and post it up. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 4:55pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/3 "2007-02-13T16:55:07Z")
its all zeros. idk why its friggin nuts im getting so aggrivated with the phone calls to xbox every 10 minutes ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 4:56pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/4 "2007-02-13T16:56:34Z")
Power off modem, power off router, power off xbox. Turn on modem, wait 10 seconds turn on router, 10 more seconds turn on xbox\> Then see what IP. If its still 0.0.0.0 try a different ethernet cable. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 4:57pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/5 "2007-02-13T16:57:36Z")
ok, but my router and modem are the same thing. im not sure if thats the problem or not. ill try a different cable but can i manually put in the right IP number? ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 4:57pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/6 "2007-02-13T16:57:48Z")
Also if that doesnt work, see if bypassing the router and connecting it directly will give an IP. If no, see if you get an IP when connecting to a PC, if you get an IP from the modem with the PC and not Xbox you’ve narrowed the problem down to you Xbox’s NIC. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 4:59pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/7 "2007-02-13T16:59:02Z")
Ok since they are the same combo box. Power off the modem/xbox. Power up the modem, connect the xbox. Still no IP try a diff cable. Still no IP try to connect the same cable to a computer, if the computer works, problem is the xbox. If the computer & xbox both don’t get an IP address, then your problem lies within you ISP and contact them. Aka sadly if you were a TWC customer it would be me and fuzzbuster haha (well not quite.) ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:00pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/8 "2007-02-13T17:00:19Z")
where do i directly connect it to if i dont plug in the ethernet to the router? because from what verizon told me the router and the modem are the same thing ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 5:01pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/9 "2007-02-13T17:01:44Z")
[quote=“cky89,post:8,topic:24515"”] where do i directly connect it to if i dont plug in the ethernet to the router? because from what verizon told me the router and the modem are the same thing [/quote] Yeah I googled it, it is the same thing. Directly connect the modem/router box as you normally wood after you pull the power. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:02pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/10 "2007-02-13T17:02:28Z")
ok ill try another cable. ive got 3 so at least one should work outta the 3…i hope. lol so would dust in either the router or the xbox do anything cause i can try blowing in the ethernet connections to see if any debris comes out ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 5:03pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/11 "2007-02-13T17:03:25Z")
Eh maybe a little alcohol on a qtip to clean the contact points, but other than that they should be fine. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:04pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/12 "2007-02-13T17:04:27Z")
ok ill try the other ethernet cable i have and see how it goes. ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 13, 2007, 5:05pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/13 "2007-02-13T17:05:48Z")
And back to work, good luck. Im sure you will have it figured out by the time I’m done with work. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:07pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/14 "2007-02-13T17:07:43Z")
lets hope so since i couldnt last night or most of today. thank you for your time and help. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:10pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/15 "2007-02-13T17:10:52Z")
its telling me that the DNS can not be retrieved now. ---
**Author:** ![BuickGN](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/buickgn/32/7200_2.png) [@BuickGN](https://forums.speedlife.net/u/BuickGN)\ **Post date:** [February 13, 2007, 5:20pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/16 "2007-02-13T17:20:36Z")
ms had issues with certain routers with live, might wanna check out the ms support page for live and see if your router is listed. ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 13, 2007, 5:24pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/17 "2007-02-13T17:24:00Z")
its not listed under either supported or not ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 14, 2007, 12:17pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/18 "2007-02-14T12:17:01Z")
yeah so i called xbox like 40 times and they ended up telling me theres something wrong with my xbox all of a sudden? idk but they said its 80 bucks to fix it. fuck that. im just gonna save for a 360 i guess. im not gonna waste my money on another original xbox when id have to buy xbox live again. this is the gayest problem ever ---
**Author:** ![ryanmcell](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/ryanmcell/32/7510_2.png) [@ryanmcell](https://forums.speedlife.net/u/ryanmcell)\ **Post date:** [February 14, 2007, 12:26pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/19 "2007-02-14T12:26:23Z")
[quote=“cky89,post:18,topic:24515"”] yeah so i called xbox like 40 times and they ended up telling me theres something wrong with my xbox all of a sudden? idk but they said its 80 bucks to fix it. fuck that. im just gonna save for a 360 i guess. im not gonna waste my money on another original xbox when id have to buy xbox live again. this is the gayest problem ever [/quote] I agree, time to upgrade to the 360 🙂 ---
**Author:** ![cky89](https://yyz2.discourse-cdn.com/flex034/user_avatar/forums.speedlife.net/cky89/32/4945_2.png) [@cky89](https://forums.speedlife.net/u/cky89)\ **Post date:** [February 14, 2007, 5:34pm UTC](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515/20 "2007-02-14T17:34:14Z")
lol 360 soon to come for sure. but the problem was with the ethernet cable. [Next page](https://forums.speedlife.net/t/xbox-live-help-original-not-360/24515.md?page=2)