GM officials said computer technicians found an unauthorized software program had been installed on a wireless router, and the program was altering the way Web pages were displayed to insert the word “sucks” after any mention of certain rivals on computers linked to the network.
The word “sucks” appeared after mentions of Chrysler, Ford Motor Co., Toyota Motor Corp., and Honda Motor Co. on any searches or references to those companies conducted on computers using the GM network. Web references were not permanently altered because the word was inserted only onto the displays of computers using that one network.
The word did not appear after mentions of Nissan Motor Co., Hyundai Motor Co., or Volkswagen AG.
