My fiance’s comp has a virus. We get a window from Norton that says:
Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan Horse
File: C:\WINDOWS\SYSTEM32\AppCert\wnl32.dll
Location: C:\WINDOWS\SYSTEM32\AppCert
Computer: YOUR-W92P4BHLZG
User: Owner
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Sat Jun 14 11:38:52 2008
and
Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan Horse
File: C:\WINDOWS\SYSTEM32\AppCert\wsil32.dll
Location: C:\WINDOWS\SYSTEM32\AppCert
Computer: YOUR-W92P4BHLZG
User: Owner
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Sat Jun 14 11:39:32 2008
I’m not a computer nerd so if someone can give me step by step instructions to make this thing go away that’d be great.
Easiest way is to reformat the comp. Only way to be sure since trojans hide themselves amongst your windows files.
ugh, yea trojans suck… i ended up just reformatting to get rid of the last one i had
Thats a bad one, download HJT and post the log here and ill try to find a fix.
Most likely you will not have to reformat
What are the symptoms that your comp is showing? Might be able to edit the registry and get away with it.
LZ1
6
:word:
We can probably help you work through this with out a reformat
shhhh, stop giving info on shit u know nothing about please.
when the first post is automatically reformat, u obviously are clueless
I told him to format because it would be easiest for him. I took a windows registry class last semester. Thanks.
LZ1
9
they have a whole class on windows registry?!?!
Kevin watch out he is going to drop knowledge on you!
lol so what if u took a registry class, there are 1 billion things to try b4 reformatting.
The registry and how to edit it safely was about %70 of the class.
HAHAHAHAHAHAAHAHHAAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
what a dumb fucking class
It was alright. Theres actually a lot you can do.
Im well aware what I can do with the registry thanks
im a computer nerd, reformat your harddrive… :party2:
Christ, this got derailed. I’ve been super busy, so at my next chance I’ll download HJT and post the log. Thanks Kevin