One of our clients is a Rent To Own company and we service all of their computers. Here is the line I get all the time from their customers:
" The sticker on the laptop says, wireless internet capable so why can’t I get onto the internet?"
“Do you have an internet service provider?”
“What’s that?”
" Like Verizon or TWC? You have to pay for internet service."
“No I don’t! It says right here on my laptop, wireless internet capable!”
…
