Anyone else get a letter from Audi of America about coil pack issues?
Audi of. America, Inc.
May 2010
Subject: Voluntary Emissions Service Action 28F2lJl
Ignition Coil Inspectinn/Replacement
Dear Audi Owner of VIN WAUPL68EX4A159064:
As part of Audi’s ongoing commitment to customer satisfaction and long-term vehicle reliability,
we are writing to inform you of a voluntary emissions service action affecting the ignition coils in
some Audi vehicles. Our records show that your vehicle is affected by this action.
What is the issue?
Vehicles affected by this action may have ignition coils that could malfunction under certain
conditions. If this happens, the mnlfunction indicator lamp (MIL) will illuminate to let you know
that the vehicle may experience some deterioration in performance. Please refer to your vehicle
owner’s manual for additional information when the MIL comes on, and if necessary, you should
take your vehicle to the nearest authorized Audi dealer for diagnosis and repair as soon as possible.
In some cases, a malfunctioning ignition coil may cause a vehicle to exceed Federal andlor
California emissions standards.
What will Audi do?
Your authorized Audi dealer has sufficient parts stock on hand to service your vehicle. Dealers
will inspect and, as necessary, install new ignition coils in your vehicle. If your vehicle has other
open actions, your dealer can address them for you at this sewice appointment as well.
What we would like you to do
Please contact your dealer and arrange for an appointment at your convenience. This service will
take about two hours and will be free of charge. Please keep in mind that your dealer may need
additional time for the preparation of the repair, as well as to accommodate their daily workshop
schedule.
Lease vehicles
If you are the lessor and registered owner of the vehicle identified in this action, please forward
this information immediately via first-class mail to the lessee within ten (10) days of receipt of this
notification.