yeah you sign a contract:
http://www.tosback.org/version.php?vid=1108
(j) Since tax and regulatory rules are subject to interpretation, we have complete discretion in deciding what fees, taxes and surcharges to collect from you. You waive (in other words, you are not eligible to receive) a refund of any fees that we collect from you and pay to any government or agency. You can receive a list of the fees, taxes and surcharges we collect from: Time Warner Cable, 7800 Crescent Executive Drive, Charlotte, North Carolina, 28217; Attention: Subscriber Tax Inquiries.
The lease of the device is neither a TAX nor a regulatory rule. But it could be considered a surcharge I guess. BUT because they lead with “Since XXXXXX,” tax and regulatory rules are what they say are dictating said fees, taxes and surcharges. So since a lease fee isnt a tax or regulatory rule… it doesnt qualify or have anything to do with the rest of that section. (I think, I am not a lawyer)
INFACT, it also says:
“If you are under a promotional or other offering with a set price for a period of time, you are assured only that you will be charged the set price during the time specified.”
in other words the agreed upon set price I have been paying for when I was “locked in” puts me in that clause righ there. YET I still am being charged a “new” fee for the modem. Which doesn’t seem to jive with that agreement i signed.
I am done with arguing the free market ideas you have, which I actually understand fully, because you guys are just straying off the concept here and using that as a fall back to win a point.
I wil comment on: “People complain about all this stuff when noones forcing anything on them.”
But they are forcing it on you, thats the point. Customers agreed to a service and expected the “billable contents” to stay the same, UNTIL THEY CANCLE THEIR SERVICE FOR WHATEVER REASON. Adding a new line to the invoice is NO DIFFERENT than asking for an oil change and being charged for extra shit you didnt agree upon. If they tacked on $4 a mo to the fucking bill, we would all chalk it up to rise in price for the services rendered and none of this would even matter. BUT they tried to hide it behind smoke and mirrors. Hence, the lawsuit!