Mine stopped working a few weeks back, it was like i didn’t even plug it it, it didn’t give any message on the cell. Took it to the tech @ transit by the 90, the girl at the desk said NOTHING the whole time, didn’t even say hi or ask the problem, i just told her i think it died, she got the manager to open a door and bring out a new one, bunch of work on her computer and like 10 minutes later i had a new one, and she didn’t even say bye or anything. She was such a bitch, but i actually liked it since i didn’t have to say anything or answer any Qs.