you probally talked to CLAYZ, me and him both work at caa. and am pretty sure we are the only two here that are on son.
The head office is in thornhill so sleepydopey you probaly got someone really new, But send in the reciept for a refund within 30 days explaining the situation and they would usually refund a amount depending on what your covered for.
Didn’t want to mention any names incase you guys wanted to stay anonomous but yeah I wrote up a nice letter of recommendation heh, maybe i’ll get you on the line next time.