[quote=“jabbu,post:25,topic:25077"”]
Was he a cable tech or internet tech?
[/quote]
I don’t think it matters. I worked there for 5 (god aweful) years. Never once was one modem faster than another. Sounds like they are giving you a line. There were some modems that would drop out and some that would just overheat but pretty much when they were up, they were up.