I can believe that. I went to the McKnight CC last year, cash in hand, looking to buy a new HT receiver. The guys working there were too busy talking to each other to bother with me(i wanted to hear some of them). even when i interrupted their conversation, they still wouldn’t help me. One guy said"just a minute sir, i will be right over. 10 minutes later they were still BS’ing. I walked out, went home, and ordered one online.