Jeff,
716-xxx-xxxx
I can firmly say that none of that damage was on the wheels when I had them. I have many people who can vouch for this.
I am in no way saying that I believe you did it, I’m saying that I think we both need to contact UPS and get some information on how to make an insurance claim.
We will resolve this privately, and in a mature way.
I apologize for not checking my email sooner. If I would have known I would have had this taken care of already.
-Steve
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