[quote=“Nikuk,post:8,topic:30912"”]
inside = retail location (phone, face to face, etc)
outside = vendor. travel, door-door, office-office, minimal support staff at hand
[/quote]
see, i disagree with the bold. I feel that the outside staff has the entire rest of the staff at their disposal. The inside guys, and usually one or more administrative assistants are there to get you any required information, and to handle your customers as need occurs