exactly… and i really wish i was one of those people. how many times has your credit card, cell phone, cable, or whatever else bill been screwed up? yet you just end up not doing anything about it because you simply cant take the 75 hours it takes to get resolved??
in regard to this case, good for her. i’m glad she went and followed through. it could have probably been taken care of by some cashier or store manager that instead figured “o well, screw you, its only a couple cents”.