Help! Hot Water Tank Problems

Because it was in a goofy mode when you got home and it immediately cuts out I think you have some sort of controls problem. You say you reset it. What about totally killing power aka unplugging it for 30 seconds?

Are you sure that’s your model number, not your serial number?

EDIT: Yeah, that’s your serial number. Your tank was built in June 2004.

What model is it?