Ilya
September 15, 2009, 10:47am
10
This is why I’m so happy to not be in any sort of customer service related job anymore.
Somewhat back on topic though: I’m not computer illiterate, I’ll try to fix a lot of my own problems before asking for help. However, since I started my job here, they have given me a laptop, and one of the guys in IT is a good friend of mine. This has made me extremely lazy. To the point where I don’t call support, I call him directly with “My computer sucks, come fix it.” :rofl
I have a bunch of girls like that lol.
HEHE… I love being that go to guy for hotties with computer issues! I remember a girl I helped in GE. she sounded hot on the phone, and was fun to deal with. We chatted a bunch of times after the issue resolved, so I figured I should go meet her. I sent a “spy” out to go see if she was a cow first, and got the call back “its a go man!”… so I grabbed the next ticket that was in her building and pretended to walk by and say, ohh I recognized your name, I am Mike I helped you with… blah… It was cool for a while, then she began stalking me, alot… our office was out in a building way in the back of the Schenectady GE lot, and she would come over ALL the time! Ohh and she was like 10 years older than me! LOL
In all actuality, the complete computer noobs are 200 times easier to help, because guess what… THEY BACK OFF AN LET YOU DO YOUR JOB! Who would have guessed it?
We have a list of people who are the “ohh shit not them again” types. 90% of these people are IT “admins” over a groups of normal office people.
I have 3 girls who are pretty damn attractive who dont’ call the helpdesk (cause they seem to always get this one helpdesk ‘tech’ who is not all there).
I agree about the people who don’t know jack being easier to help.