Ok, there is plenty of IT people here... get in and vent

What is the one thing, that happens all of the time at your work, that you just want to slap the fuck out of people for doing time and time again and then saying they didn’t do it.

There are a lot for us here, but I’d have to say the biggest one is this… We have a password policy that requires certain complexity and also locks out accounts on 5 failed attempts. Now there is no other group policy or anything that we have set that locks accounts, so the ONLY possible way they can get a locked out account is by entering their password wrong 5 times.

Now every single motherfucker comes down to the IT offices, the conversation goes as such:

stupid user: “um yea hi, I can’t seem to log in, I think there is something wrong with my computer.”
IT: "did it say your account was locked out.
stupid user: “oh yes, that is it! Is there something going on?”
IT: “did you enter your password incorrectly 5 times?”
stupid user: “no, at least I don’t think so”
IT: “are you sure, because thats kind of what sounds like happened”
stupid user: “no, I really didn’t”

why the fuck do people feel the need to lie instead of saying they did something dumb? lol :picard:

So yea, what do you guys have, whats your repeat stupid error. It can be non-IT, any support type job will have these types of things.

You should teach them…throw together some crazy ass group policy :slight_smile:

Working with a dumb fucking coworker named tom who doesn’t know his ass on the ground and I can’t properly vent since he is an active member on this board…

:slight_smile:

mine is the motherfuckers that have the “you have to change your password” box when they log on for TEN DAYS before they have to do it. They lack the understanding that they will get locked out if they do not. That last day come around and viola! Once a month I have to reset passwords for about 30% of the damn company.

Also, the accounting dept decides to share all their passwords, then bitch when they have to change them. They want ALL their personal username passwords to be the same, and widely shared. I’ve gotten sick of describing why thats stupid, especially for accounting etc…and just tell them no.

[quote=“FormulaLS1,post:2,topic:36866"”]

You should teach them…throw together some crazy ass group policy :slight_smile:

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that just leads to more calls…

now on a related note, the FUNNIEST call I’ve ever gotten was this:

stupid user: “hi, for some reason my computer keeps typing spaces and it wont stop”
me: “Hmm, sounds like keyboard is broken, I’ll get a new one and replace it. I’ll be down in a minute”
stupid user: “ok, thanks”

I walk in, this lady is huge… i mean huuuuge.

So she rolls out of the way (getting up would have resulted in lots of sweating), and I check out the machine, it is not doing anything at all, perfectly fine.

me: “Well, it doesn’t seem to be doing anything, was it only doing it in a certain program, or was it doing it in everything?”
stupid user: “I think everything but im not sure let me check”

So she roooolllls back into place and I immediately notice the problem.

Her stomach is laying on the space bar. :retard:

Don’t get me started on computer geeks.
It is the most ill-trained industry on the planet!!!
These dweebs think because they have a pocket protector and are good at video games that they can charge $125 per hour.
They are also the most insecure group of people ever, they never want any input from the people that actually know something about the system.
They are also the worst problem solvers ever.
I deal with dozens of contractors and the computer ones are by far the WORST!

[quote=“AWDrifter,post:6,topic:36866"”]

Don’t get me started on computer geeks.
It is the most ill-trained industry on the planet!!!
These dweebs think because they have a pocket protector and are good at video games that they can charge $125 per hour.
They are also the most insecure group of people ever, they never want any input from the people that actually know something about the system.
They are also the worst problem solvers ever.
I deal with dozens of contractors and the computer ones are by far the WORST!

[/quote]

Sounds like your dealing with bad companies…or someones friend who knows about computers who does it on the side :lol:

:word:

lol, or you’re just too old and missed the technology era and are pissed about it :smiley:

http://gwydir.demon.co.uk/jo/numbers/machine/abacus.jpg

Awd if you need help working your new “computer” let me know.

I like when they fill out help desk tickets and in the description it reads: “i need help”

Ha ha very funny.:biglaugh:

Everytime we get a new guy in here he totally changes everything and says the last guy didn’t know what he was doing.
This has happened many times over the years.
The guy says, “the last guy did this wrong”.
We say, “Oh you need to do it like this”?
He says, “NO, you need to do it like this”.
I garanfuckingtee the next guy we get blames the last guy.
Is this some kind of industry wide excuse?

I’m just glad I’m back at a small company again. At big corporate places as a software engineer you always feel like you’re fighting against IT.

Me: “I need access to this server to do my job”.
IT: “Well, why exactly”.
Me: “Complicated programming explanation
IT: "Uhhh… I’ll need to get with my manager.
Me: “Fuck it, I’ll just tell the customer we can’t do it”.

I’m not a computer dude, but I deal with similar shit on a daily basis with my customers… and you would think that engineers and managers, especially in the aerospace would have some common sence…

I have the SAME conversation with a certain customer of mine every 4 months because somehow they think things are going to change in 4 months…

It goes something like this…

Customer: So you’re not meeting the output requirements; why not?
Me: because the shape of your plane doesn’t allow it to meet?
Customer: Why not?
Me: Simple physics, Snells law (has to do with bending light); your angles on the outside of the plane are too shallow for me to get light out.
Customer: But you HAVE to MEET SPEC!!!
Me: Then change the outside of the plane
Customer: we can’t do that
Me: Then I can’t meet your specs
Customer: But you HAVE to MEET SPEC!!!
Me: How am i supposed to do that?
Customer: That’s your job to figure it out…
Me: When you figure out how to get around Newtonian Physics please let me know and I’ll built you what you want and meet all the requirements. :picard:
Customer: oh…

This is a quick summary, this conversation typically goes in circles for about 3 days every 4 months… and has been for the past 4 years!!!

^ Well if you’d just do your job and meet spec this could have been solved 4 years ago. :wink:

^Or lobby for a new law. (of physics that is) :lol:

I gotta good one. I was at a customer’s site (a hospital) basically get no cell service. Another customer of ours calls my cell because they were having internet DNS problems. When I finally get the VM they left, I call them back and get no one there after paging 2 different people twice. The next day we met with them for some other business and they newly hired IT person there says, “Well, you guys were unavailable, that tells me something…” The sales engineer says, “Did you call anyone else? I didn’t show any calls or VM on my phone…” Guy says, “Well, no but it’s still disappointing…” I chime in, “We have tons of engineers on staff that can help you out, all you had to do was call the SE and he would help you out…”

Jim - This newly hired IT guy is the same guy who put your Shortel phone system in. He was bragging how “awesome” Shortel was until I kicked him down a peg or two by saying that I knew two businesses that HATED theirs… He didn’t have anything to say about that…

Shoretel is meh

[quote=“RuBiCaNT,post:16,topic:36866"”]

Jim - This newly hired IT guy is the same guy who put your Shortel phone system in. He was bragging how “awesome” Shortel was until I kicked him down a peg or two by saying that I knew two businesses that HATED theirs… He didn’t have anything to say about that…

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You are fucking badass

Hrmm. Lets see.

  • Them:“Do your routers support layer 3?” :bloated:

  • Me: " Is this for a customer/client or for your own network?
    Them" My own network"
    Me" not a problem, what can I do for you today?"
    Them " I have a customer…" :banghead:

-Them: " I need a router than can handle a LOT of traffic to our servers"
Me " I can help you with that. What kind of traffic will you be passing; data, video, imaging, intra stuff, etc?"
Them: “Um, well (hesitates) it’s actually a porn site”
Me: Ok so you’re going to be working with media. What’s the name of the site?" (Score!!):carnut

(When Bushes timezone thingie passed a while back)
-Them " all of our 3800 series seem to be an hour behind"
Me" Yep, that’s actually one of the feature upgrades in the 12.3 IOS, you must have the latest and greatest"
Them " what features"?
Me (In a serious reply) “Time travel”
::silence::

:slight_smile:

And my fav:

Caller:" Hi I would like to know what products you have available"
Me: " I’d be happy to help you with that. What kind of equipment are you looking in to?"

Caller: " You guys have some xxx hip replacement that I’m interes…yadda yadda"
Me:" A … hip replace…":wtf:
Me: " Would you like that to support 802.11a or 11g?"
(Poor old lady looking for a hip replacement, wrong number)

[quote=“93dx–hatch,post:18,topic:36866"”]

You are fucking badass

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True story.

In all truth after reading what I wrote, it does sound stupid. :redface: