I felt worse for the lady as she was a wreck. I went over and sat by her and she just kept apologizing. I asked if she did it on purpose and she said no, so I said so I told her it was an accident and please don’t worry about it! Definitely sucks and a major inconvenience but no where near as bad as seeing a remorseful women crying her eyes out.
Future business plan: insurance claim handler
Your experience at filling out insurance paperwork must be better than most after all this. Best of luck man.