i was 21, they wont sell an animal to someone who is under 21 yrs old, they wouldnt sell it to me because they didnt have permission of someone in the household where the kitten would be going.
because they wouldnt let him do that, that is what pissed me off, i didnt care about them not letting me take it because it is understandable
edit* oh yeah, we have adopted animals from animal friends before, they could have looked up the address to confirm it was going to a good place.