I know its not, but people are watching their HD channels with the box only set up to output to 480. Since most programming looks a bit better on the HD channels than standard channels even when set to output to only 480 (for example I’d watch channel 702 over 02 on my previous, non-HD tv because it was better, even though not in HD resolution), people turn to them once they get their new HD tv and unknowingly think “Oh Yes, this HD is much better!” even when they haven’t set up thier box to output 720p/1080i. :picard: