Then how would the organizers know if anything was wrong? Seriously, i am not trying to be a smart ass, but if no one ever complained about the stuff that was wrong, then the people who are in a position to address it might not even know about it. There is a LOT going on during a cruise of that size, and the staff cannot know about everything going on.
The chair problem is going to take some hard line enforcement, and that’s not an easy thing to do.