is when coworker negligence gets me a call at 7am and a hell alot of grief before 10am!!!
fucking NOC is supposed to sit there and watch monitoring, if something throws an error then they see why the error was thrown. Legato1 throws an error at 9pm… i get called at 7am by another member of my team.
I hate getting calls, and after 10 minutes of trying to get exactly what the problem is, all I hear is “the internet don’t work”. No matter what you ask you get the same response.
i think i would rather get the problem at 7 am then get the noc paging me at 2 am because the is a loss of signal alarm at a customer prem that is only open from 8-5 monday-friday