Anyone have a hookup in getting a Verizon Business land line repaired? going on 3 mo

Long story short they come out and say there’s a problem with the lines and we’ll take care of it but never do. Happens at least once a we where we have no phones for our business and have to transfer to cell phones. Problem is we don’t know until a customer comes in and says something.
Thanks
Derek 628-3448

twcbc.com

10 biz days to port, same day service.

How many pots lines do you have

Is it new lines or do they piggyback vrz like I heard they do? Another guy is coming out tomorrow to take a look.

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Not sure what pots line are but we have a regular line and a fax line

POTS line is a normal phone line

Yeah, Plain Old Telephone Service

Do you actually use the fax or is it possible to scan and email?

Send out about 100 faxes a day for lunch specials

I can set you guys up with an eFax service. Verizon is awful and it is not good to rely on them esp for a major business need

Do efax and home phone connect from Verizon wireless. Unlimited talk/long distance for 25 a month. . Not sure pricing on efax